# PMS keeps disabling external access

**URL:** <https://forums.plex.tv/t/pms-keeps-disabling-external-access/883748>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [July 28, 2024, 10:50am UTC](https://forums.plex.tv/t/pms-keeps-disabling-external-access/883748 "2024-07-28T10:50:26Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\
**Post date:** [July 28, 2024, 10:50am UTC](https://forums.plex.tv/t/pms-keeps-disabling-external-access/883748/1 "2024-07-28T10:50:26Z")

</div>

Server Version#: Version 1.40.4.8679

PMS appears to lose remote access. I manually reconnect and it is all good. for a while.

No obvious crashes of system or PMS.

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 28, 2024, 11:47am UTC](https://forums.plex.tv/t/pms-keeps-disabling-external-access/883748/2 "2024-07-28T11:47:08Z")

</div>

Switch to a manually defined port forwarding, instead of relying on Plex negotiating that with your router automatically (UPnP).

[https://support.plex.tv/articles/200931138-troubleshooting-remote-access/](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/)

---

<div class="post-metadata">

**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\
**Post date:** [July 28, 2024, 8:47pm UTC](https://forums.plex.tv/t/pms-keeps-disabling-external-access/883748/3 "2024-07-28T20:47:51Z")

</div>

Thanks but already have a manual port configured (always have)

---

<div class="post-metadata">

**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\
**Post date:** [July 29, 2024, 12:01am UTC](https://forums.plex.tv/t/pms-keeps-disabling-external-access/883748/4 "2024-07-29T00:01:58Z")

</div>

Hmmm, disabled IPV6 and so far, remote access has stabilised.

Coincidence ?

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 27, 2024, 12:02am UTC](https://forums.plex.tv/t/pms-keeps-disabling-external-access/883748/5 "2024-10-27T00:02:50Z")

</div>

Closed on October 27, 2024, 12:02am UTC

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.