# PMS not scanning TV shows **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [July 14, 2021, 1:25am UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665 "2021-07-14T01:25:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 1:25am UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/1 "2021-07-14T01:25:27Z")
Server Version#: 1.23.4.4805 Player Version#: I just updated to the newest version of Plex media server in my Synology NAS and then I try to add a tv show. But Plex scanning only scan the last 7 episode of the tv show even tho it is 16 in total. All the name are the same except the episode # aren’t ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [July 14, 2021, 1:45am UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/2 "2021-07-14T01:45:41Z")
Please provide the full [PMS log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) zip file. ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 3:01am UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/3 "2021-07-14T03:01:20Z")
[Plex Media Server Logs\_2021-07-13\_19-50-30.zip](https://forums.plex.tv/uploads/short-url/s6kznJ2GrMu9uf6wq7IDvjepV9o.zip) (3.2 MB) I think this is the right one ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [July 14, 2021, 6:06pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/4 "2021-07-14T18:06:09Z")
Not sure which specific show you are referring to but looking through your logs at the files it shows, you are not using the recommended naming method. Anything Plex manages to match is pure luck and not guaranteed to work. [Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/) ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 6:38pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/5 "2021-07-14T18:38:57Z")
The show that I was talking about is strong woman do bong soon, its a K-Drama. ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 6:39pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/6 "2021-07-14T18:39:53Z")
I also just added Loki to my tv show but it won’t scan even though I think it was having the right name ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [July 14, 2021, 6:43pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/7 "2021-07-14T18:43:19Z")
> Strong Girl Bong-soon.S01.2017.1080p/Strong Woman Do Bong Soon Episode 10.mp4 As I said, that is not the right way to name your files. The recommended is. > Strong Woman Do Bong Soon/Season 1/Strong Woman Do Bong Soon - S01E10.mp4 ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 7:29pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/8 "2021-07-14T19:29:34Z")
Could you also check Loki? Here is the new log. [Plex Media Server Logs\_2021-07-14\_12-50-53.zip](https://forums.plex.tv/uploads/short-url/5fsY1HP0te8MvimRMk0ongZdMqS.zip) (3.5 MB) ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 9:42pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/10 "2021-07-14T21:42:43Z")
I think I did put it in a right folder ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 9:50pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/12 "2021-07-14T21:50:20Z")
I did follow ur instruction and put them in the correct folder and name. I still dunno why its not scanning ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 9:59pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/15 "2021-07-14T21:59:23Z")
It won’t work. Let me try the file bot ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 10:02pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/17 "2021-07-14T22:02:57Z")
Plex won’t scan the loki series that I added. ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 10:06pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/19 "2021-07-14T22:06:40Z")
Uhm, I just create an administrator for you for the Synology NAS. Please go in and do something. Make a miracle so Plex could scanning my loki series. ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 10:12pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/21 "2021-07-14T22:12:51Z")
OH I already did the permission thing that you said, I just wonder am I doing it right or what because plus won’t scanning the freaking file. ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 10:14pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/22 "2021-07-14T22:14:56Z")
And this is how I were naming it. Loki then Loki Season 1 then Loki.Season1.Loki.S01E01 then so on ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [July 14, 2021, 10:18pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/23 "2021-07-14T22:18:01Z")
> [@benjaminngo207\_gmail\_com](#): > > Plex won’t scan the loki series that I added. You must name things correctly. After you name and organize correctly, [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) the entire show to clear the incorrect information from the Plex database. Wrong (from your log files): ```auto /volume1/benthien2007/Tv/MCU - Tv/Loki.Season 1/Loki.S01E06.mkv /volume1/benthien2007/Tv/MCU - Tv/The.Falcon.and.the.Winter.Soldier.S01.1080p.WEB-DL.x265.10Bit.6CH-Pahe.in/The.Falcon.and.The.Winter.Soldier.S01E06.One.World.One.People.1080p.WEB-DL.x265.10Bit.6CH-Pahe.in.mkv ``` Correct: ```auto /volume1/benthien2007/Tv/MCU - Tv/ <-- TV Library MUST point here, not at .../Tv .../Loki <-- Every show in its own directory ....../Season 01 <--"Season" in English, two digits for season number .........Loki - s01e06.mkv <-- Naming per Plex documentation .../The Falcon and the Winter Soldier ....../Season 01 ........./The Falcon and the Winter Soldier - s01e06.mkv ``` ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 10:28pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/25 "2021-07-14T22:28:10Z")
It won’t change anything. Here is a new log [Plex Media Server Logs\_2021-07-14\_15-29-18.zip](https://forums.plex.tv/uploads/short-url/8UFt0vEWxXCOMWqX8kOScAPWalQ.zip) (3.7 MB) ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [July 14, 2021, 10:36pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/26 "2021-07-14T22:36:33Z")
> [@benjaminngo207\_gmail\_com](#): > > It won’t change anything. It will if you follow directions and documentation. Still wrong: `/volume1/benthien2007/Tv/MCU - Tv/Loki/Season1` Edit: `Season 01` not `Season1`. I know it sounds picky, and it is, but Plex is picky with TV shows, and it does make a difference. ---
**Author:** ![benjaminngo207\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@benjaminngo207\_gmail\_com](https://forums.plex.tv/u/benjaminngo207_gmail_com)\ **Post date:** [July 14, 2021, 10:48pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/30 "2021-07-14T22:48:08Z")
It still won’t work Edit:/benthien2007/Tv/MCU - Tv/Loki/Season 01 ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [July 14, 2021, 10:51pm UTC](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665/31 "2021-07-14T22:51:59Z")
> [@benjaminngo207\_gmail\_com](#): > > Edit:/benthien2007/Tv/MCU - Tv/Loki/Season 01 That’s better. Now the episode names? You must fix all six, not just one. Then [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) the entire show. [Next page](https://forums.plex.tv/t/pms-not-scanning-tv-shows/728665.md?page=2)