# PMS not working since latest update

**URL:** <https://forums.plex.tv/t/pms-not-working-since-latest-update/935853>\
**Category:** Plex Media Server\
**Tags:** server-western-digital\
**Created:** [January 28, 2026, 10:18pm UTC](https://forums.plex.tv/t/pms-not-working-since-latest-update/935853 "2026-01-28T22:18:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![javiguerrero85\_gmail.com](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@javiguerrero85\_gmail.com](https://forums.plex.tv/u/javiguerrero85_gmail.com)\
**Post date:** [January 28, 2026, 10:18pm UTC](https://forums.plex.tv/t/pms-not-working-since-latest-update/935853/1 "2026-01-28T22:18:16Z")

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Server Version#:

|

| 1.43.0.10467 |
| --- |

Player Version#: I don´t know

I have installed a PMS on my Western Digital NAS. My problem is that since the last update a few days ago, Plex can´t read my server and I have no access to my movies. An additional problem is that I do not have a lot of coding or programming knowledge. Could anyone help, please?

\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [January 28, 2026, 10:35pm UTC](https://forums.plex.tv/t/pms-not-working-since-latest-update/935853/2 "2026-01-28T22:35:18Z")

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Login to the NAS and check that Plex Media Server is running. There have been a few posts about Plex on WD NAS not automatically starting after an update, reboot, etc.

If Plex is running, point a private/incognito browser window at the IP address of the NAS. For example, if the IP address is 10.1.2.3, use [http://10.1.2.3:32400/web](http://10.1.2.3:32400/web) (you may need to use https). If you can login, click on the wrench icon (settings). Can you see the server settings (not just Plex Web settings)?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 28, 2026, 10:35pm UTC](https://forums.plex.tv/t/pms-not-working-since-latest-update/935853/3 "2026-04-28T22:35:21Z")

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