# PMS on Synology not detecting Nvidia GPU
**URL:** https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623
**Category:** Plex Media Server
**Tags:** server-synology
**Created:** [July 1, 2025, 7:14am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623 "2025-07-01T07:14:58Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@RockStar](https://forums.plex.tv/u/RockStar)
#### Post date: [July 1, 2025, 7:14am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/1 "2025-07-01T07:14:58Z")
Server Version#: 1.41.8.9834
@chris_decker08 The most recent PMS for Synology no longer detects Nvidia GPUs, and in turn doesn’t allow for HEVC encoding to be enabeled. Im not quite sure at what version number this stopped working as I don’t upgrade all that frequently.
Could you guys fix it please?
Kind regards!
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### Author:  [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [July 1, 2025, 7:33am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/2 "2025-07-01T07:33:08Z")
What version were you running before your last update?
Did Plex recognize the GPU in that version?
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### Author:  [@RockStar](https://forums.plex.tv/u/RockStar)
#### Post date: [July 1, 2025, 7:49am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/3 "2025-07-01T07:49:44Z")
I have to admit, I don’t quite remember. And the GPU detection might have been broken on the previous version I had running as well. I don’t really transcode a whole lot
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 1, 2025, 8:10am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/4 "2025-07-01T08:10:48Z")
Reference, Discussion from May 2024
> [@Adding Nvidia Hardware transcoding to a Synology NAS](https://forums.plex.tv/t/adding-nvidia-hardware-transcoding-to-a-synology-nas/877431):
>
> Apparently, it is now possible to add Nvidia GPUS to a Synology NAS using hacked drivers, following this [guide](https://www.reddit.com/r/synology/comments/16vl38e/comment/kpnjo0h/) This will enable hardware transcoding on Synology boxes that doesnt already have a quick sync enabled GPU Have anyone here tried? Any issues? Does tone mapping work?
Chris did a lot of work to try and make PMS work with these type of configurations.
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### Author:  [@RockStar](https://forums.plex.tv/u/RockStar)
#### Post date: [July 1, 2025, 8:23am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/5 "2025-07-01T08:23:16Z")
In fact, he made it work great
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 1, 2025, 8:45am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/6 "2025-07-01T08:45:03Z")
Now it doesn’t ?
Are you using the Forum Preview or normal Public PMS ?
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### Author:  [@RockStar](https://forums.plex.tv/u/RockStar)
#### Post date: [July 1, 2025, 8:56am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/7 "2025-07-01T08:56:37Z")
Public. Apart from the first test releases I got from @chris_decker08 , Ive always used public. Now it has stopped detecting the card, which in turn prevents me from enabeling HEVC
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### Author:  [@chris\_decker08](https://forums.plex.tv/u/chris_decker08)
#### Post date: [July 1, 2025, 10:05am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/8 "2025-07-01T10:05:00Z")
Can you pleaee restart pms and then attach logs? That way the logs will capture the gpu detection that happens on startup.
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### Author:  [@RockStar](https://forums.plex.tv/u/RockStar)
#### Post date: [July 1, 2025, 11:12am UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/9 "2025-07-01T11:12:58Z")
Here you go @chris_decker08
Are these the correct ones?
[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/7mjB9oYnTUU6nszjPq5CV8Kfamo.log) (920.0 KB)
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### Author:  [@chris\_decker08](https://forums.plex.tv/u/chris_decker08)
#### Post date: [July 1, 2025, 1:59pm UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/10 "2025-07-01T13:59:38Z")
@RockStar according to your logs we do indeed detect your card
```auto
Jul 01, 2025 13:09:16.679 [140094336486200] DEBUG - [GPU] Got device: NVIDIA T1000 8GB, nvidia@unknown, default true, best true, ID 10de:1ff0:10de:1612@0000:08:00.0, DevID [10de:1ff0:10de:1612], flags 0xe8
```
can you double check the restart did not fix it?
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### Author:  [@RockStar](https://forums.plex.tv/u/RockStar)
#### Post date: [July 1, 2025, 2:13pm UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/11 "2025-07-01T14:13:52Z")
Restart did indeed fix it. Truly sorry for being an idiot 😕
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [September 29, 2025, 2:14pm UTC](https://forums.plex.tv/t/pms-on-synology-not-detecting-nvidia-gpu/924623/12 "2025-09-29T14:14:39Z")
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