# PMS permission error after running DBRepair **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [February 28, 2026, 12:23pm UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767 "2026-02-28T12:23:49Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Michs342](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/michs342/32/257606_2.png) [@Michs342](https://forums.plex.tv/u/Michs342)\ **Post date:** [February 28, 2026, 12:23pm UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767/1 "2026-02-28T12:23:49Z")
Server Version#: 1.43.0.10492 DBRepair Version#: 1.14.00 I had some issues where when I entered most of my collections I got the error message “An unexpected error occurred” after doing some googling I saw that people suggested this was likely due to a corruption in the DB. So I downloaded ChuckPA’s DBRepair tool and ran it. The tool ran fine and did find some errors in the indexes, so I ran a reindex to rebuild it. But now when I try to start the PMS it stops by itself. Looking at the Plex Media [Server Log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) I do find the following error messages: Feb 28, 2026 12:40:52.713 [140500008876688] ERROR - SQLITE3:0x80000001, 14, cannot open file at line 41714 of [a29f994989] Feb 28, 2026 12:40:52.713 [140500008876688] ERROR - SQLITE3:0x80000001, 14, os\_unix.c:41714: (13) open(/volume1/PlexMediaServer/AppData/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db) - Permission denied Feb 28, 2026 12:40:52.713 [140500008876688] ERROR - Promise destroyed without handling exception: Promise fell out of scope without resolving or rejecting That indicates a permission issue, but when I look at the permissions for the PlexMediaServer shared folder the admin user still have read/write access and the internal user PlexMediaServer does also still have read/write access. Any ideas what is then causing the permission denied issue that stops the PMS from running? [Logs.zip](https://forums.plex.tv/uploads/short-url/2S6x9nLtJumDLjuaiQDbu046igo.zip) (1.6 MB) ---
**Author:** ![trumpy81](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/trumpy81/32/189687_2.png) [@trumpy81](https://forums.plex.tv/u/trumpy81)\ **Post date:** [February 28, 2026, 1:31pm UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767/2 "2026-02-28T13:31:55Z")
Open File Station on the NAS and right click on the _PlexMediaServer_ folder and select _Properties_. On the _Permission_ tab, highlight _PlexMediaServer_ and click on _Edit_. Make sure ALL permissions have been granted and click on _Done_. Then enable _Apply to this folder, sub-folders and files_ `Important!` and then click on _Save_. The process will take a while to complete, so be patient. ---
**Author:** ![Michs342](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/michs342/32/257606_2.png) [@Michs342](https://forums.plex.tv/u/Michs342)\ **Post date:** [February 28, 2026, 2:37pm UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767/3 "2026-02-28T14:37:53Z")
Hmm, Interesting. All permissions were showing as turned on as it should. So I tried removing all permissions, then press Apply. Then readded all permissions and hit Apply again and now it is running. So it seems the UI was showing that all permissions were given, but something had been turned off somewhere. ---
**Author:** ![trumpy81](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/trumpy81/32/189687_2.png) [@trumpy81](https://forums.plex.tv/u/trumpy81)\ **Post date:** [March 1, 2026, 1:43am UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767/4 "2026-03-01T01:43:12Z")
The UI only shows so much and File Station is NOT strong on showing folder/file permissions. To see the actual permissions you must use the CLI (ssh) to view the permissions for each individual folder/file. The _ls_ command will display the Linux permissions, but you need to use the _synoacltool_ command in order to view the Windows ACL’s for each file. Since the PlexMediaServer folder is a shared folder, it uses Windows ACL’s by default. Welcome to Synology and in case you are wondering, the founders of Synology are Ex-Microsoft … lol This is why you must follow the procedure I outlined above in order to set the permissions correctly En Masse. During the procedure, if you forget to enable _Apply to this folder, sub-folders and files_ then you are just wasting your time as your efforts will achieve nothing. That is the one option that sets the permissions for all files and folders and the reason it can take so long to complete as it sets the permissions for every individual folder/file. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [March 1, 2026, 5:17am UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767/5 "2026-03-01T05:17:44Z")
NOTE: This error happens on Synology when DBRepair is not run as user `root`. Running as an “Administrator” / “Administrative User” is NOT sufficient. On Linux, only user “root” can set the correct permissions after DB work is complete. ---
**Author:** ![trumpy81](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/trumpy81/32/189687_2.png) [@trumpy81](https://forums.plex.tv/u/trumpy81)\ **Post date:** [March 1, 2026, 7:33am UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767/6 "2026-03-01T07:33:43Z")
@ChuckPa DBRepair complains when it is NOT run as ‘root’, so I don’t think that is the cause in this case. I have had this happen also, when the DB files are moved into the correct location, the permissions are lost, scrambled or simply do NOT inherit. I don’t believe this is a fault with your script, we have seen this happen in other ways also, so I think it’s just a quirk of Synology DSM. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [March 1, 2026, 8:32am UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767/7 "2026-03-01T08:32:23Z")
@trumpy81 This isn’t a DSM fluke, It’s evidence someone / something poked around in the PlexMediaServer shared folder without being root In DBRepair. ```auto # Work in the Databases directory cd "$DBDIR" # Get the owning UID/GID before we proceed so we can restore Owner="$(stat $STATFMT '%u:%g' $CPPL.db)" Perms="$(stat $STATFMT $STATPERMS $CPPL.db)" ``` It gets the permissions of the running PMS before doing anything. It creates the new DBs as part of its work. When it moves the new DBs into position, It restores the permissions it obtained ```auto # Set owner and permissions chown $Owner $CPPL.db chmod $Perms $CPPL.db ``` Regret to disagree but it can’t work flawlessly on countless Linux/DSM/QNAP systems and fail – blamed on DSM. Sorry, Don’t buy it. ---
**Author:** ![Michs342](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/michs342/32/257606_2.png) [@Michs342](https://forums.plex.tv/u/Michs342)\ **Post date:** [March 1, 2026, 3:38pm UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767/8 "2026-03-01T15:38:32Z")
Thanks for the info on this and how the script works. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 30, 2026, 3:38pm UTC](https://forums.plex.tv/t/pms-permission-error-after-running-dbrepair/936767/9 "2026-05-30T15:38:48Z")
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