# PMS repeated crashing on Win Server 2016

**URL:** <https://forums.plex.tv/t/pms-repeated-crashing-on-win-server-2016/831200>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [February 17, 2023, 6:11am UTC](https://forums.plex.tv/t/pms-repeated-crashing-on-win-server-2016/831200 "2023-02-17T06:11:08Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![mediaworm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mediaworm/32/8551_2.png) [@mediaworm](https://forums.plex.tv/u/mediaworm)\
**Post date:** [February 17, 2023, 6:11am UTC](https://forums.plex.tv/t/pms-repeated-crashing-on-win-server-2016/831200/1 "2023-02-17T06:11:08Z")

</div>

Server Version#: 1.31.1.6716-ca0c45ff8  
Player Version#: Edge, Chrome, Safari browsers, Roku, any  
  
[Plex Media Server Logs\_2023-02-16\_13-36-11.zip](https://forums.plex.tv/uploads/short-url/bWPeV69lwVsjSutLdbWEHdJNbXb.zip) (6.7 MB)  
[Plex Media Server Logs\_2023-02-17\_00-39-45.zip](https://forums.plex.tv/uploads/short-url/prgnUceDiAQNjUVXBVETox4okhX.zip) (2.2 MB)

Plex server crashes frequently, before and after latest upgrade/version. Plex icon disappears from the system tray when crash occurs – sometimes during playing on client, other times during media scans, or no activity. Server will run sometimes for 1-2 days before crashing and other times for only 10-30 minutes, but it will crash eventually. Unable to determine why this is occurring so often, so really need help in figuring this out.

---

<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [February 17, 2023, 6:21pm UTC](https://forums.plex.tv/t/pms-repeated-crashing-on-win-server-2016/831200/2 "2023-02-17T18:21:01Z")

</div>

Your logs don’t show a crash. Are you clearing the logs folder before restarting PMS? I need to see the logs from when it crashed, before you restart PMS. Getting a few logs showing the crash multiple times will help identify the pattern of why it’s crashing.

---

<div class="post-metadata">

**Author:** ![AntiTrust](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/antitrust/32/299170_2.png) [@AntiTrust](https://forums.plex.tv/u/AntiTrust)\
**Post date:** [February 17, 2023, 7:04pm UTC](https://forums.plex.tv/t/pms-repeated-crashing-on-win-server-2016/831200/3 "2023-02-17T19:04:49Z")

</div>

Sounds similar to my problems on WS2019.

---

<div class="post-metadata">

**Author:** ![mediaworm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mediaworm/32/8551_2.png) [@mediaworm](https://forums.plex.tv/u/mediaworm)\
**Post date:** [February 18, 2023, 4:39am UTC](https://forums.plex.tv/t/pms-repeated-crashing-on-win-server-2016/831200/4 "2023-02-18T04:39:48Z")

</div>

[Plex Media Server Logs\_2023-02-17.zip](https://forums.plex.tv/uploads/short-url/vBhCFZspcOkhQfvTgZe142TH68F.zip) (4.9 MB)

Reinstalled same/current version. Server seemed to run maintenance operations for 1-2 hours, then crashed again. Copied logs attached here.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 19, 2023, 4:40am UTC](https://forums.plex.tv/t/pms-repeated-crashing-on-win-server-2016/831200/5 "2023-05-19T04:40:42Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.