# Poster image files causing server to crash
**URL:** https://forums.plex.tv/t/poster-image-files-causing-server-to-crash/936656
**Category:** Metadata & Adding Files
**Tags:** server-mac
**Created:** [February 24, 2026, 3:29pm UTC](https://forums.plex.tv/t/poster-image-files-causing-server-to-crash/936656 "2026-02-24T15:29:31Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@chrisspea\_yahoo\_ca](https://forums.plex.tv/u/chrisspea_yahoo_ca)
#### Post date: [February 24, 2026, 3:29pm UTC](https://forums.plex.tv/t/poster-image-files-causing-server-to-crash/936656/1 "2026-02-24T15:29:31Z")
Server Version#: 1.43.0.10492
I am setting up an alternate Plex server on a newer Mac Mini (Sequoia) and after a lot of troubleshooting, discovered that some poster image files were causing the server to crash immediately. It is also difficult to get the server to restart after this happens - it just pops open for a moment and crashes again. There don’t seem to be any crash logs, either. Eventually, if the server stays running long enough, I can get into the settings and remove the affected folder from the Library, and then all is well. Removing the bad image files, or even the whole library folder, does not help. Is there a way that the server could simply not display the image, if there is an issue with it, instead of crashing entirely?
The images themselves actually seem to be fine if I copy them to another drive. There must be some issue with the way they were copied (from Chrome) into the original drive.
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### Author:  [@Dennisnr47](https://forums.plex.tv/u/Dennisnr47)
#### Post date: [May 4, 2026, 3:26pm UTC](https://forums.plex.tv/t/poster-image-files-causing-server-to-crash/936656/2 "2026-05-04T15:26:06Z")
I have the same problem but i added it as a collection poster. So it only crashes when i open collections.
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### Author:  [@chrisspea\_yahoo\_ca](https://forums.plex.tv/u/chrisspea_yahoo_ca)
#### Post date: [May 4, 2026, 4:25pm UTC](https://forums.plex.tv/t/poster-image-files-causing-server-to-crash/936656/3 "2026-05-04T16:25:06Z")
I don’t 100% remember but I believe what I eventually did was re-downloaded all the images using Firefox, instead, AND re-built the library. Everything’s fine now. I don’t know if it was a Chrome bug or what, but…yeah that was fun! HTH.
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### Author:  [@Dennisnr47](https://forums.plex.tv/u/Dennisnr47)
#### Post date: [May 4, 2026, 4:38pm UTC](https://forums.plex.tv/t/poster-image-files-causing-server-to-crash/936656/4 "2026-05-04T16:38:33Z")
Yeah… i’m also allready rebuilding everything. I have a backup from the collection posters also. But i deleted the one that made everything vrash. Fun fun.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [August 2, 2026, 4:38pm UTC](https://forums.plex.tv/t/poster-image-files-causing-server-to-crash/936656/5 "2026-08-02T16:38:57Z")
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