# Poster images not loading ARM version but Windows version ok **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-linux-arm\ **Created:** [March 29, 2020, 3:50pm UTC](https://forums.plex.tv/t/poster-images-not-loading-arm-version-but-windows-version-ok/564207 "2020-03-29T15:50:00Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![BigSlimVdub](https://avatars.discourse-cdn.com/v4/letter/b/b9bd4f/32.png) [@BigSlimVdub](https://forums.plex.tv/u/BigSlimVdub)\ **Post date:** [March 29, 2020, 3:50pm UTC](https://forums.plex.tv/t/poster-images-not-loading-arm-version-but-windows-version-ok/564207/1 "2020-03-29T15:50:00Z")
Server Version#:1.18.9.2571-e106a8a91 Player Version#: Any hardware, does not matter I have had an issue since I migrated to RaspBerry Pi for my media server from Windows. > [@Can not upload movie poster Images on arm](https://forums.plex.tv/t/can-not-upload-movie-poster-images-on-arm/544618/5): > > Update to latest 1.18.9.2571 and now I have a new issue: Any new media I add to my server, It will not load new poster images. All metadata loads just fine however I still can not get any poster images to load. No responses for this issue for a while now. I feel it will be something dumb and I am almost to the point I want to delete the metadata folder and start from scratch again and spend 8hrs getting everything good again. I was unable to get some poster images to load, and can not load any poster images manually in any way. Now with the last update in February (1.18.7.2457-77cb9455c) any new media I add will not grab a poster image even from metadata matches. Latest March update not fixed. I feel this is something stupid. I have tried everything other than literally deleting my metadata folder and starting all over again but I feel if I do that it still will not load. Same metadata and media works fine on my Windows PMS not a single issue. ---
**Author:** ![BigSlimVdub](https://avatars.discourse-cdn.com/v4/letter/b/b9bd4f/32.png) [@BigSlimVdub](https://forums.plex.tv/u/BigSlimVdub)\ **Post date:** [March 30, 2020, 12:38am UTC](https://forums.plex.tv/t/poster-images-not-loading-arm-version-but-windows-version-ok/564207/2 "2020-03-30T00:38:53Z")
I made a mistake today and sudo deleted apparently everything because my pi wouldn’t boot so I reimaged my sd card and did a fresh OS install with plex. After setting it all up I added the folders to the library and let it rip 5 hours to pull a new everything. it appears all movies pulled at least something down with the metadata. It’s a shame I did not know the root cause but at least it’s a fresh start now. ---
**Author:** ![BigSlimVdub](https://avatars.discourse-cdn.com/v4/letter/b/b9bd4f/32.png) [@BigSlimVdub](https://forums.plex.tv/u/BigSlimVdub)\ **Post date:** [April 2, 2020, 3:28am UTC](https://forums.plex.tv/t/poster-images-not-loading-arm-version-but-windows-version-ok/564207/3 "2020-04-02T03:28:00Z")
OK so this is not resolved on Debian. Apparently after letting it run and update for 2 days I still have holes in posters and metadata. Some of the files with linked metadata do not have posters while others find a match and do not pull down the metadata and posters. I still can not manually load any posters and my windows PC PMS is working just fine still for all of this so its not a metadata issue. This latest release is very flakey to and it appears my pi is using 650mb ram to run plex now where before on Februarys release it was using only 320mb ram. Using latest release: 1.18.9.2578 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 1, 2020, 3:28am UTC](https://forums.plex.tv/t/poster-images-not-loading-arm-version-but-windows-version-ok/564207/4 "2020-07-01T03:28:02Z")
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