# Potrait Video flips to landscape

**URL:** https://forums.plex.tv/t/potrait-video-flips-to-landscape/871805
**Category:** Plex Media Server
**Tags:** server-linux, ios-legacy, plex-web
**Created:** [March 10, 2024, 9:42pm UTC](https://forums.plex.tv/t/potrait-video-flips-to-landscape/871805 "2024-03-10T21:42:47Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![mentex](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@mentex](https://forums.plex.tv/u/mentex)
#### Post date: [March 10, 2024, 9:42pm UTC](https://forums.plex.tv/t/potrait-video-flips-to-landscape/871805/1 "2024-03-10T21:42:47Z")

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Server Version#: 1.40.0.7998  
Player Version#: iOS 8.32  
Plex Web 4.123.2

Hello I have the following problem. I have a video which was recorded in portrait mode, because landscape mode always make problems.  
But now also a video recorded in portrait mode makes problems when I am outside of my network. When I am on my local network videos play fine on my iPhone but also not in the correct orientation on FireTV Stick or webbrowser.  
When I am outiside of my network the video is also not playing in the correct orientation and flips to landscape mode.  
Any advise what i could do?

Thanks…

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### Author: ![mentex](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@mentex](https://forums.plex.tv/u/mentex)
#### Post date: [March 13, 2024, 7:11pm UTC](https://forums.plex.tv/t/potrait-video-flips-to-landscape/871805/2 "2024-03-13T19:11:05Z")

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No one has an idea?

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### Author: ![mentex](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@mentex](https://forums.plex.tv/u/mentex)
#### Post date: [March 18, 2024, 12:56pm UTC](https://forums.plex.tv/t/potrait-video-flips-to-landscape/871805/3 "2024-03-18T12:56:37Z")

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Server **1.40.1.8227** still have this issue… looks really like i have chosen the absolutely wrong application! Life Time Pass =\> absolutely wrong decision…

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### Author: ![mentex](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@mentex](https://forums.plex.tv/u/mentex)
#### Post date: [April 5, 2024, 9:02pm UTC](https://forums.plex.tv/t/potrait-video-flips-to-landscape/871805/4 "2024-04-05T21:02:38Z")

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Why does this strange software is not working like it should be?

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### Author: ![mentex](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@mentex](https://forums.plex.tv/u/mentex)
#### Post date: [May 12, 2024, 7:54pm UTC](https://forums.plex.tv/t/potrait-video-flips-to-landscape/871805/5 "2024-05-12T19:54:55Z")

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Ok, for all those who are looking for a solution for that… use immich… This is the way it should work. absolutely no problems.  
what a pity that I have a lifetime license for this useless software

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [August 10, 2024, 7:55pm UTC](https://forums.plex.tv/t/potrait-video-flips-to-landscape/871805/6 "2024-08-10T19:55:42Z")

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