# Preferences.xml is empty

**URL:** <https://forums.plex.tv/t/preferences-xml-is-empty/777289>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [February 19, 2022, 10:40pm UTC](https://forums.plex.tv/t/preferences-xml-is-empty/777289 "2022-02-19T22:40:10Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [February 19, 2022, 11:45pm UTC](https://forums.plex.tv/t/preferences-xml-is-empty/777289/4 "2022-02-19T23:45:43Z")

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Something weird definitely … I’ve not seen that behavior in a LONG time (0.9 stuff)

I’d like to make your system and you safer. I’d like to suggest removing the symlink.

You can customize PMS using systemd.

> [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247/3):
>
> Customizing your Plex configuration on systemd based systems This information is intended for those systems where cat /proc/1/comm returns systemd. On systems which use Systemd (Ubuntu 16+, Fedora, Centos 7, Debian 8,) you create this customization file which SystemD reads prior to launching PMS. This file is independent of the default configuration and service control mechanisms in /lib/systemd/system/plexmediaserver.service. Your customization override is preserved across updates, uninstal…

1. Create the override which defines

```auto
Environment="PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR=/Path/even with/spaces/Application Support"

```

(the `"var=value"` is treated as a single item when passed so it works perfectly for the export to the environment)

1. Save the `override.conf`
2. systemctl daemon-reload
3. systemctl restart plexmediaserver

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