Problem running Plex Media Server QNAP

server-qnap

#1

Hello,

I have been update to last version of PLEX media server for QNAP. Before this update i could use PLEX media server without problem. However, when I click:

Is redirected to the following page:

But this page is not the page of Plex Media Server.

Any help please?


#2
  1. QNAP model ?
  2. Did you remove the previous PMS version, or did you install over the existing one ?

#3
  1. QNAP Model: TS-453B mini 8GB ram
  2. I installed over the existing one. However, when i saw that it not run properly, i uninstalled and i installed the last version.

#4

A few notes then:

  1. Since you probably have QTS 4.3.3 on that NAS you should install PMS 64-bit (x86_64.qpkg)
  2. During installation NAS and PC (from where you are accessing the NAS) must be on same LAN
  3. The IP range of that LAN must be one a private one (see Q22 in QNAP FAQ)
  4. Finally, you cannot have container station installed, and in case you have more than one network interface active, take a look at Q21 in FAQ
    As you have uninstalled PMS you have lost your metadata, and also lost your “friends”. PMS versions should be installed over the previous one to avoid this.

As a side note, new PMS installs come with Allow Media Deletion active by default and this is not recommended unless you use DVR, which is not your case (not a plex pass user).


#5

Hello,

I have created a vpn server in my QNAP that use 10.X.X.X IP range. In addition i have also clean chrome cache.

Now all it is ok.

Thank you moody_blue for your help.


#6

@moody_blue said:
4. Finally, you cannot have container station installed, and in case you have more than one network interface active, take a look at Q21 in FAQ

That actually isn’t a true statement. I have been running PMS on my NAS w/Container Station also present for months with no issues.

Now there are some things I would recommend doing such as defining the LAN Network that help alleviate potential issues, but assuming your networking is properly configured (big assumption I know in most cases) Plex & container station can co-exist just fine.


#7

I will add the do co-exist fine. PMS, container station, and virtualization station.

The most important piece of the puzzle is the use of a Virtual Switch. When a V-switch is used, the IP is moved from the actual adapter to the outer edge of the V-switch. Doing so isolates the container station virtual adapters / net from the physical which is then mapped into the V-switch. The end result is a single, proper, IP for PMS to see.