# Problem running plexconnect after fresh El Capitan install **URL:** \ **Category:** Apps & Creations\ **Created:** [October 6, 2015, 8:05pm UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967 "2015-10-06T20:05:33Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![jjwukasch](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jjwukasch](https://forums.plex.tv/u/jjwukasch)\ **Post date:** [October 6, 2015, 8:05pm UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/1 "2015-10-06T20:05:33Z")
So i created the certificates and placed them in certificates folder. Problem comes when i try to run the settings.py It worked perfectly fine on Yosemite with same IP gives the following error: 12:50:26 PlexConnect: Host OS: darwin 12:50:26 PlexConnect: PILBackgrounds: Is PIL installed? False 12:50:26 PlexConnect: IP\_self: 10.0.1.2 12:50:26 DNSServer: started: 12:50:26 12:50:26 DNSServer: Failed to create socket on UDP port 53: [Errno 48] Address already in use 12:50:26 PlexConnect: DNSServer not alive. Shutting down. 12:50:26 PlexConnect: Shutting down. Im sorry if i Im missing any info. Was not sure what would be relevant. ---
**Author:** ![jjwukasch](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jjwukasch](https://forums.plex.tv/u/jjwukasch)\ **Post date:** [October 6, 2015, 8:09pm UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/2 "2015-10-06T20:09:42Z")
I mean problem running the plexconnect.py not setting.py ---
**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\ **Post date:** [October 6, 2015, 9:39pm UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/3 "2015-10-06T21:39:53Z")
Restart OS X and try again. Otherwise you will need to track down what is using port 53. One of these topics should help you find your answer: [https://forums.plex.tv/search?adv=1&search=port+53&title=&author=&cat=136&tags=&discussion\_d=1&discussion\_question=1&discussion\_poll=1&comment\_c=1&comment\_answer=1&within=1+year&date=](https://forums.plex.tv/search?adv=1&search=port+53&title=&author=&cat=136&tags=&discussion_d=1&discussion_question=1&discussion_poll=1&comment_c=1&comment_answer=1&within=1+year&date=) ---
**Author:** ![jjwukasch](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jjwukasch](https://forums.plex.tv/u/jjwukasch)\ **Post date:** [October 7, 2015, 3:06am UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/4 "2015-10-07T03:06:41Z")
Ok, I managed to close all 3 ports but now it gets stuck. Runs up to this point and then just hangs. 20:02:22 PlexConnect: \*\*\* 20:02:22 PlexConnect: PlexConnect 20:02:22 PlexConnect: Press CTRL-C to shut down. 20:02:22 PlexConnect: \*\*\* 20:02:22 Settings: add setting enable\_plexgdm=True 20:02:22 Settings: add setting ip\_pms=192.168.178.10 20:02:22 Settings: add setting port\_pms=32400 20:02:22 Settings: add setting enable\_dnsserver=True 20:02:22 Settings: add setting port\_dnsserver=53 20:02:22 Settings: add setting ip\_dnsmaster=8.8.8.8 20:02:22 Settings: add setting prevent\_atv\_update=True 20:02:22 Settings: add setting enable\_plexconnect\_autodetect=True 20:02:22 Settings: add setting ip\_plexconnect=0.0.0.0 20:02:22 Settings: add setting [hosttointercept=trailers.apple.com](http://hosttointercept=trailers.apple.com) 20:02:22 Settings: add setting port\_webserver=80 20:02:22 Settings: add setting enable\_webserver\_ssl=True 20:02:22 Settings: add setting port\_ssl=443 20:02:22 Settings: add setting certfile=./assets/certificates/trailers.pem 20:02:22 Settings: add setting allow\_gzip\_atv=False 20:02:22 Settings: add setting allow\_gzip\_pmslocal=False 20:02:22 Settings: add setting allow\_gzip\_pmsremote=True 20:02:22 Settings: add setting loglevel=Normal 20:02:22 Settings: add setting logpath=. 20:02:22 PlexConnect: started: 20:02:22 20:02:22 PlexConnect: Version: 0.5-dev-020615 20:02:22 PlexConnect: Python: 2.7.9 (v2.7.9:648dcafa7e5f, Dec 10 2014, 10:10:46) [GCC 4.2.1 (Apple Inc. build 5666) (dot 3)] 20:02:22 PlexConnect: Host OS: darwin 20:02:22 PlexConnect: PILBackgrounds: Is PIL installed? False 20:02:22 PlexConnect: IP\_self: 10.0.1.2 20:02:22 DNSServer: started: 20:02:22 20:02:22 DNSServer: \*\*\* 20:02:22 DNSServer: DNSServer: Serving DNS on 10.0.1.2 port 53. 20:02:22 DNSServer: intercept: [‘[trailers.apple.com](http://trailers.apple.com)’] =\> 10.0.1.2 20:02:22 DNSServer: restrain: [‘[mesu.apple.com](http://mesu.apple.com)’, ‘[appldnld.apple.com](http://appldnld.apple.com)’, ‘[appldnld.apple.com.edgesuite.net](http://appldnld.apple.com.edgesuite.net)’] =\> 127.0.0.1 20:02:22 DNSServer: forward other to higher level DNS: 8.8.8.8 20:02:22 DNSServer: \*\*\* 20:02:22 WebServer: started: 20:02:22 20:02:22 WebServer: \*\*\* 20:02:22 WebServer: WebServer: Serving HTTP on 10.0.1.2 port 80. 20:02:22 WebServer: \*\*\* 20:02:22 WebServer: started: 20:02:22 20:02:22 WebServer: \*\*\* 20:02:22 WebServer: WebServer: Serving HTTPS on 10.0.1.2 port 443. 20:02:22 WebServer: \*\*\* ---
**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\ **Post date:** [October 7, 2015, 3:46am UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/5 "2015-10-07T03:46:05Z")
Restart aTV and ensure the DNS is set to 10.0.1.2 on your aTV. Open the trailers.app and if it doesn’t work post a log after you visit trailers. ---
**Author:** ![jjwukasch](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jjwukasch](https://forums.plex.tv/u/jjwukasch)\ **Post date:** [October 7, 2015, 4:59am UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/6 "2015-10-07T04:59:27Z")
It says trailer unavailable in atv when i try to enter the app. 21:12:09 PlexConnect: \*\*\* 21:12:09 PlexConnect: PlexConnect 21:12:09 PlexConnect: Press CTRL-C to shut down. 21:12:09 PlexConnect: \*\*\* 21:12:09 PlexConnect: started: 21:12:09 21:12:09 PlexConnect: Version: 0.5-dev-020615 21:12:09 PlexConnect: Python: 2.7.9 (v2.7.9:648dcafa7e5f, Dec 10 2014, 10:10:46) [GCC 4.2.1 (Apple Inc. build 5666) (dot 3)] 21:12:09 PlexConnect: Host OS: darwin 21:12:09 PlexConnect: PILBackgrounds: Is PIL installed? False 21:12:09 PlexConnect: IP\_self: 10.0.1.2 21:12:09 DNSServer: started: 21:12:09 21:12:09 DNSServer: \*\*\* 21:12:09 DNSServer: DNSServer: Serving DNS on 10.0.1.2 port 53. 21:12:09 DNSServer: intercept: [‘[trailers.apple.com](http://trailers.apple.com)’] =\> 10.0.1.2 21:12:09 DNSServer: restrain: [‘[mesu.apple.com](http://mesu.apple.com)’, ‘[appldnld.apple.com](http://appldnld.apple.com)’, ‘[appldnld.apple.com.edgesuite.net](http://appldnld.apple.com.edgesuite.net)’] =\> 127.0.0.1 21:12:09 DNSServer: forward other to higher level DNS: 8.8.8.8 21:12:09 DNSServer: \*\*\* 21:12:09 WebServer: started: 21:12:09 21:12:09 WebServer: \*\*\* 21:12:09 WebServer: WebServer: Serving HTTP on 10.0.1.2 port 80. 21:12:09 WebServer: \*\*\* 21:12:09 WebServer: started: 21:12:09 21:12:09 WebServer: \*\*\* 21:12:09 WebServer: WebServer: Serving HTTPS on 10.0.1.2 port 443. 21:12:09 WebServer: \*\*\* 21:12:51 DNSServer: DNS request received! 21:12:51 DNSServer: Source: (‘10.0.1.17’, 53945) 21:12:51 DNSServer: Domain: [init.itunes.apple.com](http://init.itunes.apple.com) 21:12:51 DNSServer: \*\*\*forward request 21:12:51 DNSServer: -\> DNS response from higher level 21:12:52 DNSServer: DNS request received! 21:12:52 DNSServer: Source: (‘10.0.1.17’, 49503) 21:12:52 DNSServer: Domain: local 21:12:52 DNSServer: \*\*\*forward request 21:12:52 DNSServer: -\> DNS response from higher level 21:12:52 DNSServer: DNS request received! 21:12:52 DNSServer: Source: (‘10.0.1.17’, 53997) 21:12:52 DNSServer: Domain: [init.ess.apple.com](http://init.ess.apple.com) 21:12:52 DNSServer: \*\*\*forward request 21:12:52 DNSServer: -\> DNS response from higher level 21:12:53 DNSServer: DNS request received! 21:12:53 DNSServer: Source: (‘10.0.1.17’, 52764) 21:12:53 DNSServer: Domain: [sd.symcb.com](http://sd.symcb.com) 21:12:53 DNSServer: \*\*\*forward request 21:12:53 DNSServer: -\> DNS response from higher level 21:12:53 DNSServer: DNS request received! 21:12:53 DNSServer: Source: (‘10.0.1.17’, 57257) 21:12:53 DNSServer: Domain: [xp.apple.com](http://xp.apple.com) 21:12:53 DNSServer: \*\*\*forward request 21:12:53 DNSServer: -\> DNS response from higher level 21:12:54 DNSServer: DNS request received! 21:12:54 DNSServer: Source: (‘10.0.1.17’, 54976) 21:12:54 DNSServer: Domain: [itunes.apple.com](http://itunes.apple.com) 21:12:54 DNSServer: \*\*\*forward request 21:12:54 DNSServer: -\> DNS response from higher level 21:12:55 DNSServer: DNS request received! 21:12:55 DNSServer: Source: (‘10.0.1.17’, 63909) 21:12:55 DNSServer: Domain: [p35-buy.itunes.apple.com](http://p35-buy.itunes.apple.com) 21:12:55 DNSServer: \*\*\*forward request 21:12:55 DNSServer: -\> DNS response from higher level 21:12:57 DNSServer: DNS request received! 21:12:57 DNSServer: Source: (‘10.0.1.17’, 64597) 21:12:57 DNSServer: Domain: [init-p01st.push.apple.com](http://init-p01st.push.apple.com) 21:12:57 DNSServer: \*\*\*forward request 21:12:57 DNSServer: -\> DNS response from higher level 21:12:58 DNSServer: DNS request received! 21:12:58 DNSServer: Source: (‘10.0.1.17’, 58581) 21:12:58 DNSServer: Domain: [se.itunes.apple.com](http://se.itunes.apple.com) 21:12:58 DNSServer: \*\*\*forward request 21:12:58 DNSServer: -\> DNS response from higher level 21:13:00 DNSServer: DNS request received! 21:13:00 DNSServer: Source: (‘10.0.1.17’, 52460) 21:13:00 DNSServer: Domain: [a4.mzstatic.com](http://a4.mzstatic.com) 21:13:00 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 62436) 21:13:01 DNSServer: Domain: [7-courier.push.apple.com](http://7-courier.push.apple.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 59707) 21:13:01 DNSServer: Domain: [upp.itunes.apple.com](http://upp.itunes.apple.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 56320) 21:13:01 DNSServer: Domain: [a5.mzstatic.com](http://a5.mzstatic.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 56217) 21:13:01 DNSServer: Domain: [a2.mzstatic.com](http://a2.mzstatic.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 52859) 21:13:01 DNSServer: Domain: [a1.mzstatic.com](http://a1.mzstatic.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:02 DNSServer: -\> DNS response from higher level 21:13:02 DNSServer: DNS request received! 21:13:02 DNSServer: Source: (‘10.0.1.17’, 65216) 21:13:02 DNSServer: Domain: [a3.mzstatic.com](http://a3.mzstatic.com) 21:13:02 DNSServer: \*\*\*forward request 21:13:02 DNSServer: -\> DNS response from higher level 21:13:05 DNSServer: DNS request received! 21:13:05 DNSServer: Source: (‘10.0.1.17’, 62497) 21:13:05 DNSServer: Domain: [www.apple.com](http://www.apple.com) 21:13:05 DNSServer: \*\*\*forward request 21:13:05 DNSServer: -\> DNS response from higher level 21:13:07 DNSServer: DNS request received! 21:13:07 DNSServer: Source: (‘10.0.1.17’, 54944) 21:13:07 DNSServer: Domain: [pd-nk.itunes.apple.com](http://pd-nk.itunes.apple.com) 21:13:07 DNSServer: \*\*\*forward request 21:13:07 DNSServer: -\> DNS response from higher level 21:13:07 DNSServer: DNS request received! 21:13:07 DNSServer: Source: (‘10.0.1.17’, 57208) 21:13:07 DNSServer: Domain: [configuration.apple.com](http://configuration.apple.com) 21:13:07 DNSServer: \*\*\*forward request 21:13:07 DNSServer: -\> DNS response from higher level 21:13:10 DNSServer: DNS request received! 21:13:10 DNSServer: Source: (‘10.0.1.17’, 51305) 21:13:10 DNSServer: Domain: [play.itunes.apple.com](http://play.itunes.apple.com) 21:13:10 DNSServer: \*\*\*forward request 21:13:10 DNSServer: -\> DNS response from higher level 21:13:20 DNSServer: DNS request received! 21:13:20 DNSServer: Source: (‘10.0.1.17’, 60624) 21:13:20 DNSServer: Domain: [trailers.apple.com](http://trailers.apple.com) 21:13:20 DNSServer: \*\*\*intercept request 21:13:20 DNSServer: -\> DNS response: 10.0.1.2 ---
**Author:** ![jjwukasch](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jjwukasch](https://forums.plex.tv/u/jjwukasch)\ **Post date:** [October 7, 2015, 4:59am UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/7 "2015-10-07T04:59:27Z")
It says trailer unavailable on atv when i try to open the app 21:12:09 PlexConnect: \*\*\* 21:12:09 PlexConnect: PlexConnect 21:12:09 PlexConnect: Press CTRL-C to shut down. 21:12:09 PlexConnect: \*\*\* 21:12:09 PlexConnect: started: 21:12:09 21:12:09 PlexConnect: Version: 0.5-dev-020615 21:12:09 PlexConnect: Python: 2.7.9 (v2.7.9:648dcafa7e5f, Dec 10 2014, 10:10:46) [GCC 4.2.1 (Apple Inc. build 5666) (dot 3)] 21:12:09 PlexConnect: Host OS: darwin 21:12:09 PlexConnect: PILBackgrounds: Is PIL installed? False 21:12:09 PlexConnect: IP\_self: 10.0.1.2 21:12:09 DNSServer: started: 21:12:09 21:12:09 DNSServer: \*\*\* 21:12:09 DNSServer: DNSServer: Serving DNS on 10.0.1.2 port 53. 21:12:09 DNSServer: intercept: [‘[trailers.apple.com](http://trailers.apple.com)’] =\> 10.0.1.2 21:12:09 DNSServer: restrain: [‘[mesu.apple.com](http://mesu.apple.com)’, ‘[appldnld.apple.com](http://appldnld.apple.com)’, ‘[appldnld.apple.com.edgesuite.net](http://appldnld.apple.com.edgesuite.net)’] =\> 127.0.0.1 21:12:09 DNSServer: forward other to higher level DNS: 8.8.8.8 21:12:09 DNSServer: \*\*\* 21:12:09 WebServer: started: 21:12:09 21:12:09 WebServer: \*\*\* 21:12:09 WebServer: WebServer: Serving HTTP on 10.0.1.2 port 80. 21:12:09 WebServer: \*\*\* 21:12:09 WebServer: started: 21:12:09 21:12:09 WebServer: \*\*\* 21:12:09 WebServer: WebServer: Serving HTTPS on 10.0.1.2 port 443. 21:12:09 WebServer: \*\*\* 21:12:51 DNSServer: DNS request received! 21:12:51 DNSServer: Source: (‘10.0.1.17’, 53945) 21:12:51 DNSServer: Domain: [init.itunes.apple.com](http://init.itunes.apple.com) 21:12:51 DNSServer: \*\*\*forward request 21:12:51 DNSServer: -\> DNS response from higher level 21:12:52 DNSServer: DNS request received! 21:12:52 DNSServer: Source: (‘10.0.1.17’, 49503) 21:12:52 DNSServer: Domain: local 21:12:52 DNSServer: \*\*\*forward request 21:12:52 DNSServer: -\> DNS response from higher level 21:12:52 DNSServer: DNS request received! 21:12:52 DNSServer: Source: (‘10.0.1.17’, 53997) 21:12:52 DNSServer: Domain: [init.ess.apple.com](http://init.ess.apple.com) 21:12:52 DNSServer: \*\*\*forward request 21:12:52 DNSServer: -\> DNS response from higher level 21:12:53 DNSServer: DNS request received! 21:12:53 DNSServer: Source: (‘10.0.1.17’, 52764) 21:12:53 DNSServer: Domain: [sd.symcb.com](http://sd.symcb.com) 21:12:53 DNSServer: \*\*\*forward request 21:12:53 DNSServer: -\> DNS response from higher level 21:12:53 DNSServer: DNS request received! 21:12:53 DNSServer: Source: (‘10.0.1.17’, 57257) 21:12:53 DNSServer: Domain: [xp.apple.com](http://xp.apple.com) 21:12:53 DNSServer: \*\*\*forward request 21:12:53 DNSServer: -\> DNS response from higher level 21:12:54 DNSServer: DNS request received! 21:12:54 DNSServer: Source: (‘10.0.1.17’, 54976) 21:12:54 DNSServer: Domain: [itunes.apple.com](http://itunes.apple.com) 21:12:54 DNSServer: \*\*\*forward request 21:12:54 DNSServer: -\> DNS response from higher level 21:12:55 DNSServer: DNS request received! 21:12:55 DNSServer: Source: (‘10.0.1.17’, 63909) 21:12:55 DNSServer: Domain: [p35-buy.itunes.apple.com](http://p35-buy.itunes.apple.com) 21:12:55 DNSServer: \*\*\*forward request 21:12:55 DNSServer: -\> DNS response from higher level 21:12:57 DNSServer: DNS request received! 21:12:57 DNSServer: Source: (‘10.0.1.17’, 64597) 21:12:57 DNSServer: Domain: [init-p01st.push.apple.com](http://init-p01st.push.apple.com) 21:12:57 DNSServer: \*\*\*forward request 21:12:57 DNSServer: -\> DNS response from higher level 21:12:58 DNSServer: DNS request received! 21:12:58 DNSServer: Source: (‘10.0.1.17’, 58581) 21:12:58 DNSServer: Domain: [se.itunes.apple.com](http://se.itunes.apple.com) 21:12:58 DNSServer: \*\*\*forward request 21:12:58 DNSServer: -\> DNS response from higher level 21:13:00 DNSServer: DNS request received! 21:13:00 DNSServer: Source: (‘10.0.1.17’, 52460) 21:13:00 DNSServer: Domain: [a4.mzstatic.com](http://a4.mzstatic.com) 21:13:00 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 62436) 21:13:01 DNSServer: Domain: [7-courier.push.apple.com](http://7-courier.push.apple.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 59707) 21:13:01 DNSServer: Domain: [upp.itunes.apple.com](http://upp.itunes.apple.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 56320) 21:13:01 DNSServer: Domain: [a5.mzstatic.com](http://a5.mzstatic.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 56217) 21:13:01 DNSServer: Domain: [a2.mzstatic.com](http://a2.mzstatic.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:01 DNSServer: -\> DNS response from higher level 21:13:01 DNSServer: DNS request received! 21:13:01 DNSServer: Source: (‘10.0.1.17’, 52859) 21:13:01 DNSServer: Domain: [a1.mzstatic.com](http://a1.mzstatic.com) 21:13:01 DNSServer: \*\*\*forward request 21:13:02 DNSServer: -\> DNS response from higher level 21:13:02 DNSServer: DNS request received! 21:13:02 DNSServer: Source: (‘10.0.1.17’, 65216) 21:13:02 DNSServer: Domain: [a3.mzstatic.com](http://a3.mzstatic.com) 21:13:02 DNSServer: \*\*\*forward request 21:13:02 DNSServer: -\> DNS response from higher level 21:13:05 DNSServer: DNS request received! 21:13:05 DNSServer: Source: (‘10.0.1.17’, 62497) 21:13:05 DNSServer: Domain: [www.apple.com](http://www.apple.com) 21:13:05 DNSServer: \*\*\*forward request 21:13:05 DNSServer: -\> DNS response from higher level 21:13:07 DNSServer: DNS request received! 21:13:07 DNSServer: Source: (‘10.0.1.17’, 54944) 21:13:07 DNSServer: Domain: [pd-nk.itunes.apple.com](http://pd-nk.itunes.apple.com) 21:13:07 DNSServer: \*\*\*forward request 21:13:07 DNSServer: -\> DNS response from higher level 21:13:07 DNSServer: DNS request received! 21:13:07 DNSServer: Source: (‘10.0.1.17’, 57208) 21:13:07 DNSServer: Domain: [configuration.apple.com](http://configuration.apple.com) 21:13:07 DNSServer: \*\*\*forward request 21:13:07 DNSServer: -\> DNS response from higher level 21:13:10 DNSServer: DNS request received! 21:13:10 DNSServer: Source: (‘10.0.1.17’, 51305) 21:13:10 DNSServer: Domain: [play.itunes.apple.com](http://play.itunes.apple.com) 21:13:10 DNSServer: \*\*\*forward request 21:13:10 DNSServer: -\> DNS response from higher level 21:13:20 DNSServer: DNS request received! 21:13:20 DNSServer: Source: (‘10.0.1.17’, 60624) 21:13:20 DNSServer: Domain: [trailers.apple.com](http://trailers.apple.com) 21:13:20 DNSServer: \*\*\*intercept request 21:13:20 DNSServer: -\> DNS response: 10.0.1.2 ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [October 7, 2015, 3:03pm UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/8 "2015-10-07T15:03:51Z")
Certs? Firewall? Python signed? Looks like the issue I had two days ago… never understood the reason. ---
**Author:** ![jjwukasch](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jjwukasch](https://forums.plex.tv/u/jjwukasch)\ **Post date:** [October 7, 2015, 6:21pm UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/9 "2015-10-07T18:21:01Z")
So I had to create a new profile under ‘Send data to Apple’ under the General settings on atv. following address: [http://trailers.apple.com/trailers.cer](http://trailers.apple.com/trailers.cer) see this video for instructions: [https://www.youtube.com/watch?v=333LPXZ26y8](https://www.youtube.com/watch?v=333LPXZ26y8) Now it works like a charm. Thanks guys ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 7:05pm UTC](https://forums.plex.tv/t/problem-running-plexconnect-after-fresh-el-capitan-install/117967/10 "2020-01-08T19:05:56Z")