problem viewing mkv files with embedded subtitles in Samsung TV app

samsung-smart-hub

#1

I have a problem viewing mkv files with embedded subtitles in Samsung TV app. It was working fine in the past and stopped working. The files are working fine in ios app and in the browser but no subtitles when you watch in the Samsung TV app (I have Samsung 55es8000 TV)
Please help.


#2

It’s a known issue with 2012 models. Samsung broke it after some firmware update. It still works on other models.
As workaround I added ‘subtitle only’ transcoding to the latest version. (2.007).
This will allow you to view internal subtitles while still using direct play.
Check the manual here, and the USB file download here


#3

I was using the transcode before mode until now. Few days ago (new plex version in the samsung tv) it stop working


#4

@Orca said:
It’s a known issue with 2012 models. Samsung broke it after some firmware update. It still works on other models.
As workaround I added ‘subtitle only’ transcoding to the latest version. (2.007).
This will allow you to view internal subtitles while still using direct play.
Check the manual here, and the USB file download here

Thanks Orca, I was just looking for the 2.007 version usb

Edit: I can not find the 2.007 usb version in the link…


#5

I uploaded it again, link in this post.