# Problem with casting to sonos **URL:** \ **Category:** General Discussions\ **Tags:** sonos\ **Created:** [October 12, 2019, 8:41am UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951 "2019-10-12T08:41:40Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [October 12, 2019, 8:41am UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/1 "2019-10-12T08:41:41Z")
Hi, I have plex pass and tried to cast to sonos from the plex app. It connects and plays to my sonos but then it loses connection and when I skip a song it says something like “an error occured, please try again later” Its the same problem from my smartphone and my tablet. Does anybody have an idea? Thanks in advance! ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [October 15, 2019, 3:24pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/2 "2019-10-15T15:24:49Z")
Today I updated to newest version 1.18.0.1944 of Plex Server on Synology but still the same problems. Please help! ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [October 15, 2019, 3:55pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/3 "2019-10-15T15:55:28Z")
When I start a song and cast it to a sonos speaker, the song starts to play but i cannot control it anymore. Skip to next song and volume adjustment dont work and i cannot stop. ---
**Author:** ![Fletchesus](https://avatars.discourse-cdn.com/v4/letter/f/cab0a1/32.png) [@Fletchesus](https://forums.plex.tv/u/Fletchesus)\ **Post date:** [October 18, 2019, 2:42pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/4 "2019-10-18T14:42:34Z")
I am experiencing this issue as well on smartphone running Android. ---
**Author:** ![paulwilliamfletcher](https://avatars.discourse-cdn.com/v4/letter/p/f08c70/32.png) [@paulwilliamfletcher](https://forums.plex.tv/u/paulwilliamfletcher)\ **Post date:** [October 20, 2019, 4:32pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/5 "2019-10-20T16:32:55Z")
I am having the same problem. I can play one track from Plex to a Sonos speaker but I can neither jump back or forth to another track nor can I stop it playing. I have to go to the Sonos app to control it. I also cannot play a queued song in Plex to a Sonos device. I’m unsure if the problem is a result of upgrading my music library as Plex asked me to do or as a result of updating PMS to the latest version 1.18.0.1913 ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [October 22, 2019, 8:53pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/6 "2019-10-22T20:53:25Z")
Does nobody have a solution for this problem? ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [October 27, 2019, 7:03pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/7 "2019-10-27T19:03:59Z")
_push_ ---
**Author:** ![Fletchesus](https://avatars.discourse-cdn.com/v4/letter/f/cab0a1/32.png) [@Fletchesus](https://forums.plex.tv/u/Fletchesus)\ **Post date:** [October 28, 2019, 10:50pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/8 "2019-10-28T22:50:30Z")
push +1 ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [October 29, 2019, 1:58pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/10 "2019-10-29T13:58:58Z")
It’s strange because Plex advertises Sonos cast as a premium plex pass feature and it’s not working. For me, it was the only reason to get Plex Pass. ---
**Author:** ![eug7](https://avatars.discourse-cdn.com/v4/letter/e/8491ac/32.png) [@eug7](https://forums.plex.tv/u/eug7)\ **Post date:** [November 1, 2019, 1:47am UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/11 "2019-11-01T01:47:22Z")
I’m new to using Sonos. Got rid of all my Chromcast Audios. Sonos much more stable, flexible and robust. I have the same issue. Can initiate one track and then the music stalls. Pause doesn’t work and other controls do no not work. A courtesy response from a Plex representative would be appreciated. Sonos casting is a major feature. ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [November 8, 2019, 12:44pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/12 "2019-11-08T12:44:54Z")
After a server update today I can connect to sonos, play a song, select other songs directly, stop and resume a song and disconnect again from sonos player. Go to previous song / next song still doesnt work from my Android Phone. When I try to play tidal to my sonos player it says “Error while trying to play this Video” So it is a bit better but still very buggy. ---
**Author:** ![paulwilliamfletcher](https://avatars.discourse-cdn.com/v4/letter/p/f08c70/32.png) [@paulwilliamfletcher](https://forums.plex.tv/u/paulwilliamfletcher)\ **Post date:** [November 11, 2019, 1:38pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/13 "2019-11-11T13:38:07Z")
Which server version are you on klaunzi? I have 1913 but I tried 1973 and it still gave me the same problem. ---
**Author:** ![eug7](https://avatars.discourse-cdn.com/v4/letter/e/8491ac/32.png) [@eug7](https://forums.plex.tv/u/eug7)\ **Post date:** [November 12, 2019, 2:58am UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/14 "2019-11-12T02:58:08Z")
Not working for me. 1973. ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [November 12, 2019, 5:15pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/15 "2019-11-12T17:15:08Z")
I am now in version 2019 on Synology! ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [November 17, 2019, 12:07pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/16 "2019-11-17T12:07:40Z")
update to 2029 still no improvements ---
**Author:** ![Evdrassel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/evdrassel/32/82638_2.png) [@Evdrassel](https://forums.plex.tv/u/Evdrassel)\ **Post date:** [November 17, 2019, 1:26pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/17 "2019-11-17T13:26:27Z")
When I cast with my Ipad IOS app I have the same problem but When I cast with Google Chrome there is no problem. ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [November 19, 2019, 5:14pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/18 "2019-11-19T17:14:25Z")
New android app version 7.24.3.13840 shows no improvements, all problems with sonos cast stay the same ---
**Author:** ![jesusmc](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jesusmc/32/12248_2.png) [@jesusmc](https://forums.plex.tv/u/jesusmc)\ **Post date:** [November 20, 2019, 2:43pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/19 "2019-11-20T14:43:37Z")
Sorry to hear you are experiencing problems with the app (and replying to this this late). In order to investigate this, is there any chance you could provide app logs? To do that from the Android client, you can follow [https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/](https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/) Thanks in advance ---
**Author:** ![klaunzi](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@klaunzi](https://forums.plex.tv/u/klaunzi)\ **Post date:** [November 20, 2019, 4:30pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/20 "2019-11-20T16:30:07Z")
Hi Jesusmc, thanks for the very quick response! I attached you the network details, hope this is this what you need? Thank you very much! Martin [plex-log-klaunzi.zip](https://forums.plex.tv/uploads/short-url/cUbCWyLJiYR2n1GBqsftpHBlFrT.zip) (294.5 KB) ---
**Author:** ![skilly](https://avatars.discourse-cdn.com/v4/letter/s/ac8455/32.png) [@skilly](https://forums.plex.tv/u/skilly)\ **Post date:** [November 22, 2019, 9:26pm UTC](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951/21 "2019-11-22T21:26:34Z")
any update on this. Its been driving me crazy for months! For some reason when the support first came out it worked much better. Now I have to try 10 to 15 times before it will let me play the tracks from Plex in the Sonos app. I’m not sure why we can’t get a clear answer with all the threads on this issue… [Next page](https://forums.plex.tv/t/problem-with-casting-to-sonos/474951.md?page=2)