# Problem with LG TV app **URL:** \ **Category:** General Discussions\ **Created:** [December 20, 2017, 3:54pm UTC](https://forums.plex.tv/t/problem-with-lg-tv-app/218335 "2017-12-20T15:54:00Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ravmandon](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@ravmandon](https://forums.plex.tv/u/ravmandon)\ **Post date:** [December 20, 2017, 3:54pm UTC](https://forums.plex.tv/t/problem-with-lg-tv-app/218335/1 "2017-12-20T15:54:00Z")
Hello, new to Plex, I just started this week. I managed to get the server up and organized, and that seems to be working. I’ve gotten apps to work on Android, Web, and an Xbox360, and can play movies on those things. On my LG tv, there is a PLEX app, and it can see my server and movie details, but when I try to play, I just get a black screen. It will let me skip ahead on the movie timeline, but will never play, it will just sit at the new timestamp. Eventually I just get a timeout message and it goes back to “Home” and I can see my server and the list of movies again. Any help or direction would be appreciated. ---
**Author:** ![cristianfere](https://avatars.discourse-cdn.com/v4/letter/c/a9adbd/32.png) [@cristianfere](https://forums.plex.tv/u/cristianfere)\ **Post date:** [December 21, 2017, 11:48am UTC](https://forums.plex.tv/t/problem-with-lg-tv-app/218335/2 "2017-12-21T11:48:56Z")
Same here… ---
**Author:** ![asaweli](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@asaweli](https://forums.plex.tv/u/asaweli)\ **Post date:** [December 22, 2017, 1:53pm UTC](https://forums.plex.tv/t/problem-with-lg-tv-app/218335/3 "2017-12-22T13:53:12Z")
dont shoot me as this reply will not really help you but just sharing I gave up on the LG app 4 years ago. Recently bought 2 brand new LG tv sets and decided to give it another shot but still saw way too many files not playing correctly or not at all. Have re-installed my roku’s and they play almost everything just fine. ---
**Author:** ![DDimit](https://avatars.discourse-cdn.com/v4/letter/d/6bbea6/32.png) [@DDimit](https://forums.plex.tv/u/DDimit)\ **Post date:** [December 22, 2017, 5:58pm UTC](https://forums.plex.tv/t/problem-with-lg-tv-app/218335/4 "2017-12-22T17:58:47Z")
Or as an alternative you can buy the Xplay app ---
**Author:** ![ravmandon](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@ravmandon](https://forums.plex.tv/u/ravmandon)\ **Post date:** [December 24, 2017, 2:16am UTC](https://forums.plex.tv/t/problem-with-lg-tv-app/218335/5 "2017-12-24T02:16:39Z")
Asaweli, No shooting necessary. Thanks for the reply, I am glad it’s not just me. Seems to be a issue with the LG app. DDimit, Thanks, I’ll look into that. Right now I am traveling and I love that it’s working on my phone and tablet. Will have to get back to troubleshooting the tv when I get back. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 12:18am UTC](https://forums.plex.tv/t/problem-with-lg-tv-app/218335/6 "2020-01-08T00:18:35Z")