# Problem with Plex account

**URL:** <https://forums.plex.tv/t/problem-with-plex-account/910374>\
**Category:** Plex Pass Betas\
**Created:** [March 26, 2025, 9:14pm UTC](https://forums.plex.tv/t/problem-with-plex-account/910374 "2025-03-26T21:14:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![pythonjosh](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@pythonjosh](https://forums.plex.tv/u/pythonjosh)\
**Post date:** [March 26, 2025, 9:14pm UTC](https://forums.plex.tv/t/problem-with-plex-account/910374/1 "2025-03-26T21:14:00Z")

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Hi guys,  
It seems I cannot have any server on my Plex account. The server has disappeared. Here’s my timeline.  
My main server has been down for like 6 months. So I installed Plex on my laptop to use that for the time being until my main server is back online. A few weeks ago, the server (on the laptop) disappeared. The Plex GUI still works, listens on port 32400. But the server is nowhere, just the link for More.  
So a couple days ago, I finally got the main server online. And that server is now experiencing the same symptoms, without even upgrading Plex Media Server. This indicates a restriction on my account. I have emailed Plex Billing and they show I have a Lifetime Plex Pass, and nothing that explains what I see, and to post here.  
I’ve been a Plex user for over 10 years and I have not experienced this issue before.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 26, 2025, 9:27pm UTC](https://forums.plex.tv/t/problem-with-plex-account/910374/2 "2025-03-26T21:27:34Z")

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Have you joined someone else’s Plex Home?

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**Author:** ![pythonjosh](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@pythonjosh](https://forums.plex.tv/u/pythonjosh)\
**Post date:** [March 26, 2025, 9:39pm UTC](https://forums.plex.tv/t/problem-with-plex-account/910374/3 "2025-03-26T21:39:45Z")

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This might have happened. I never dealt with the whole Plex Home thing. How would I undo that

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 26, 2025, 9:45pm UTC](https://forums.plex.tv/t/problem-with-plex-account/910374/4 "2025-03-26T21:45:54Z")

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[https://support.plex.tv/articles/203888038-how-do-i-leave-a-plex-home/](https://support.plex.tv/articles/203888038-how-do-i-leave-a-plex-home/)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 24, 2025, 9:46pm UTC](https://forums.plex.tv/t/problem-with-plex-account/910374/5 "2025-06-24T21:46:27Z")

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