# Problem with recent update for WDMyCloud EX4100

**URL:** <https://forums.plex.tv/t/problem-with-recent-update-for-wdmycloud-ex4100/926326>\
**Category:** Plex Media Server\
**Tags:** server-western-digital\
**Created:** [July 19, 2025, 1:22am UTC](https://forums.plex.tv/t/problem-with-recent-update-for-wdmycloud-ex4100/926326 "2025-07-19T01:22:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Back9Fitness](https://avatars.discourse-cdn.com/v4/letter/b/eb9ed0/32.png) [@Back9Fitness](https://forums.plex.tv/u/Back9Fitness)\
**Post date:** [July 19, 2025, 1:22am UTC](https://forums.plex.tv/t/problem-with-recent-update-for-wdmycloud-ex4100/926326/1 "2025-07-19T01:22:27Z")

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I recently updated my PLEX Media Server for my WDMyCloud EX4100 to version v.1.41.9.9961-46083195d then too beta version v.1.42.0.9975-6b2b441e1. I have had nothing but great success keeping everything up to date but can not get the NAS pulled up on my PLEX app since this update.

How do I go back to a previous version and how do I let PLEX know there may be a problem. Is anyone else having an issue with this version update.

Thank you

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**Author:** ![bixler209](https://avatars.discourse-cdn.com/v4/letter/b/838e76/32.png) [@bixler209](https://forums.plex.tv/u/bixler209)\
**Post date:** [October 2, 2025, 1:12pm UTC](https://forums.plex.tv/t/problem-with-recent-update-for-wdmycloud-ex4100/926326/2 "2025-10-02T13:12:19Z")

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same.

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**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [October 2, 2025, 1:26pm UTC](https://forums.plex.tv/t/problem-with-recent-update-for-wdmycloud-ex4100/926326/3 "2025-10-02T13:26:33Z")

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[https://forums.plex.tv/t/plex-inoperable-after-upgrade-to-plexmediaserver-1-41-8-9834-071366d65-wdmyclouddl4100-os5-bin/922602](https://forums.plex.tv/t/plex-inoperable-after-upgrade-to-plexmediaserver-1-41-8-9834-071366d65-wdmyclouddl4100-os5-bin/922602)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [October 3, 2025, 8:22am UTC](https://forums.plex.tv/t/problem-with-recent-update-for-wdmycloud-ex4100/926326/4 "2025-10-03T08:22:57Z")

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Do not install versions from 1.41.7 to 1.42.0.

> [@Plex Media Server - Security Update](https://forums.plex.tv/t/plex-media-server-security-update/928341/3):
>
> As a follow-up to the original report and in an abundance of caution due to a population of servers still on an affected Plex Media Server version (versions 1.41.7.x to 1.42.0.x), we have made adjustments for access to affected servers. Specifically, other users to which the server owner has granted access to the server will not be able to connect to it while the server is running an affected version. Once the server is updated to a fixed version, other users will be able to access again. Server…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 1, 2026, 8:23am UTC](https://forums.plex.tv/t/problem-with-recent-update-for-wdmycloud-ex4100/926326/5 "2026-01-01T08:23:28Z")

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