# Problem with Remote Access
**URL:** https://forums.plex.tv/t/problem-with-remote-access/897671
**Category:** General Discussions
**Created:** [December 2, 2024, 3:09pm UTC](https://forums.plex.tv/t/problem-with-remote-access/897671 "2024-12-02T15:09:40Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@nevos2005](https://forums.plex.tv/u/nevos2005)
#### Post date: [December 2, 2024, 3:09pm UTC](https://forums.plex.tv/t/problem-with-remote-access/897671/1 "2024-12-02T15:09:40Z")
Hi all
I have been a plex user for the past… many years and in the past 3-4 weeks i have never had this problem before.
My Plex remote access will be accessible for 10-15mins but will end up disconnecting for 20-25mins and then being accessible again. I have gone through the motions of my network setup to the point i have updated my hardware so that i can properly port forward (as with my previous setup is was not possible).
I have tried many different fixes, disabling my NordVPN (even though it was never an issue with it on before) and i can remote access it with teamviewer at anytime. Also mt Plex works perfectly fine when i am on the network. I havn’t changed any internet provider either ( iam with BT)
Is there anything i can try to get this resolved??? Desperate to try anything to get this working again, even if i have to delete Plex media server and rebuild my library from scratch!!
Any suggestions??
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [March 2, 2025, 3:10pm UTC](https://forums.plex.tv/t/problem-with-remote-access/897671/2 "2025-03-02T15:10:06Z")
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