# Problem with subtitles

**URL:** https://forums.plex.tv/t/problem-with-subtitles/583736
**Category:** Metadata & Adding Files
**Tags:** server-windows
**Created:** [May 1, 2020, 1:46pm UTC](https://forums.plex.tv/t/problem-with-subtitles/583736 "2020-05-01T13:46:21Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![OmniVOD](https://avatars.discourse-cdn.com/v4/letter/o/c5a1d2/32.png) [@OmniVOD](https://forums.plex.tv/u/OmniVOD)
#### Post date: [May 1, 2020, 1:46pm UTC](https://forums.plex.tv/t/problem-with-subtitles/583736/1 "2020-05-01T13:46:22Z")

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Server Version#: 1.19.2.2737  
Player Version#: Web Player 4.22.3

Hi,

I installed the Plex Media Server on a PC running Windows 10.  
The problem is that no matter what I do, there’s no option “More…” in the subtitles drop down list.  
Also, there’s no subtitle selection at all (just says “None”) for Plex Movies (not my personal media). No option to change the font either…on the Web App at least.

Thank you,

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 2, 2020, 7:10am UTC](https://forums.plex.tv/t/problem-with-subtitles/583736/2 "2020-05-02T07:10:40Z")

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More… is only available with a Plex pass.

Are subtitles embedded in the video file?  
Are subtitles supplied as extra files?

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### Author: ![OmniVOD](https://avatars.discourse-cdn.com/v4/letter/o/c5a1d2/32.png) [@OmniVOD](https://forums.plex.tv/u/OmniVOD)
#### Post date: [May 2, 2020, 5:42pm UTC](https://forums.plex.tv/t/problem-with-subtitles/583736/3 "2020-05-02T17:42:49Z")

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Subtitles are not embedded and extra files could be added but I prefer to let Plex handle it and save me the work of starting to worry about 450+ movies \* 3+ optional languages etc.

Right now I’m able to get subtitles in 3 languages but only for my own library, using an OpenSubtitles account.

So, with Plex pass I’ll also have the option of “More…” to choose from, which is the “Plex inner subtitles downloader” just like in BS.Player, VLC etc. AND for ALL movies including those provided for free by Plex ?

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 2, 2020, 5:51pm UTC](https://forums.plex.tv/t/problem-with-subtitles/583736/4 "2020-05-02T17:51:13Z")

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> [@OmniVOD](#):
>
> So, with Plex pass I’ll also have the option of “More…” to choose from, which is the “Plex inner subtitles downloader”

It’s also just using [Opensubtitles.org](http://Opensubtitles.org)

> [@OmniVOD](#):
>
> for ALL movies including those provided for free by Plex ?

Nope, only yours.

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### Author: ![OmniVOD](https://avatars.discourse-cdn.com/v4/letter/o/c5a1d2/32.png) [@OmniVOD](https://forums.plex.tv/u/OmniVOD)
#### Post date: [May 2, 2020, 6:27pm UTC](https://forums.plex.tv/t/problem-with-subtitles/583736/5 "2020-05-02T18:27:31Z")

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Ok…so what’s the point of having so many movies without subtitles?

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [July 31, 2020, 6:27pm UTC](https://forums.plex.tv/t/problem-with-subtitles/583736/6 "2020-07-31T18:27:37Z")

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