# Problem with URL Service

**URL:** <https://forums.plex.tv/t/problem-with-url-service/81107>\
**Category:** Dev/API Corner\
**Tags:** plugin-dev\
**Created:** [October 27, 2014, 7:10pm UTC](https://forums.plex.tv/t/problem-with-url-service/81107 "2014-10-27T19:10:55Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Geaz](https://avatars.discourse-cdn.com/v4/letter/g/e47774/32.png) [@Geaz](https://forums.plex.tv/u/Geaz)\
**Post date:** [October 27, 2014, 7:10pm UTC](https://forums.plex.tv/t/problem-with-url-service/81107/1 "2014-10-27T19:10:55Z")

</div>

Hi,

&nbsp;

I try to develop a url service to stream rtmp videos.

I already activated real rtmp in my ServiceInfo.plist, but keep getting the following error:

```
2014-10-27 19:32:17,506 (43a39470) : DEBUG (context:198) - Checking for Real RTMP support... Enabled:True Platform:Plex Home Theater Product:Plex Home Theater Client:1.2.2.331-2d6426d7 Server:None
2014-10-27 19:32:17,513 (43a39470) : DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400'
2014-10-27 19:32:17,538 (43a39470) : DEBUG (core:522) - Unable to read server attribute 'serverVersion'
2014-10-27 19:32:17,551 (43a39470) : DEBUG (objectkit:939) - Using WebKit RTMP
2014-10-27 19:32:17,570 (43a39470) : CRITICAL (sandbox:303) - Exception when calling function 'PlayVideo' (most recent call last):
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/code/sandbox.py", line 294, in call_named_function
    result = f(*args, **kwargs)
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Vox Now.bundle/Contents/Services/URL/VoxNow/ServiceCode.pys", line 37, in PlayVideo
    return IndirectResponse(VideoClipObject, key=RTMPVideoURL(url = 'rtmpe://fms-fra12.rtl.de/voxnow/', clip = 'mp4:' + playpath, swf_url = playerUrl, pageUrl = pageurl, app = angebot, swfvfy = True))
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/objectkit.py", line 945, in _rtmp_video_url
    unsupported(swf_url, 'swf_url')
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/objectkit.py", line 943, in unsupported
    raise Framework.exceptions.NonCriticalArgumentException("The '%s' argument is only supported when real RTMP playback is enabled." % name)
NonCriticalArgumentException: (2104, "The 'swf_url' argument is only supported when real RTMP playback is enabled.")
```

My ServiceInfo.plist

```
<?xml version="1.0" encoding="UTF-8"?>

	
		PlexFrameworkFlags
		
			UseRealRTMP

```
	<key>URL</key>
	<dict>
		<key>VoxNow</key>
		<dict>
			<key>URLPatterns</key>
			<array>
				<string>http://([^.]+.).voxnow.de/.+</string>
			</array>
	
			<key>TestURLs</key>
			<array>
				<string>http%3A%2F%2Fwww.voxnow.de%2F2-profis-fuer-4-raeder%2Fein-oldtimer-aus-frankreich.php%3Fcontainer_id%3D183253%26player%3D1%26season%3D1</string>
			</array>	
		</dict>
	</dict>
</dict>

```
```

Is someone able to help?  
&nbsp;

Thank you very much!

---

<div class="post-metadata">

**Author:** ![Geaz](https://avatars.discourse-cdn.com/v4/letter/g/e47774/32.png) [@Geaz](https://forums.plex.tv/u/Geaz)\
**Post date:** [October 27, 2014, 7:46pm UTC](https://forums.plex.tv/t/problem-with-url-service/81107/2 "2014-10-27T19:46:54Z")

</div>

Just a short information:

Even the official channel "The Hollywood Reporter" is not working. I get the same error as above.

---

<div class="post-metadata">

**Author:** ![Geaz](https://avatars.discourse-cdn.com/v4/letter/g/e47774/32.png) [@Geaz](https://forums.plex.tv/u/Geaz)\
**Post date:** [October 27, 2014, 8:46pm UTC](https://forums.plex.tv/t/problem-with-url-service/81107/3 "2014-10-27T20:46:51Z")

</div>

Ok, this seems to be a problem with the Windows Client on Windows 8.1.

On RasPlex the streams are working fine.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 21, 2019, 3:24am UTC](https://forums.plex.tv/t/problem-with-url-service/81107/4 "2019-12-21T03:24:19Z")

</div>

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