# Problem With Validateprefs()

**URL:** <https://forums.plex.tv/t/problem-with-validateprefs/2831>\
**Category:** Dev/API Corner\
**Tags:** plugin-dev\
**Created:** [November 2, 2009, 12:17am UTC](https://forums.plex.tv/t/problem-with-validateprefs/2831 "2009-11-02T00:17:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Geoff](https://avatars.discourse-cdn.com/v4/letter/g/a3d4f5/32.png) [@Geoff](https://forums.plex.tv/u/Geoff)\
**Post date:** [November 2, 2009, 12:17am UTC](https://forums.plex.tv/t/problem-with-validateprefs/2831/1 "2009-11-02T00:17:56Z")

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I am trying to return a MessageContainer with ValidatePrefs(), and each time nothing happens, the log says “(Framework) Request not handled by plug-in”. This is also the case with the starter plugin created by the tool found here: [http://dev.plexapp.com/tools/plugin\_kickstart/](http://dev.plexapp.com/tools/plugin_kickstart/)  
  
  
  
I’ve included a bit from the log below. It should be noted that I’m using Plex 0.8.3.

> [@](#):
>
> 19:07:25.094873: com.plexapp.plugins.blank : (Framework) Handling request : /applications/blank/:/prefs/set?username=&password=  
> 19:07:25.095823: com.plexapp.plugins.blank : (Framework) Saved the user preferences file  
> 19:07:25.096000: com.plexapp.plugins.blank : (Framework) Request not handled by plug-in  
> 19:07:26.080958: com.plexapp.plugins.blank : (Framework) Handling request : /applications/blank/:/prefs  
> 19:07:26.081310: com.plexapp.plugins.blank : (Framework) Response OK  
>   
> 19:07:33.009787: com.plexapp.plugins.blank : (Framework) Handling request : /applications/blank/:/prefs/set?username=Geoff&password=  
> 19:07:33.010674: com.plexapp.plugins.blank : (Framework) Saved the user preferences file  
> 19:07:33.010823: com.plexapp.plugins.blank : (Framework) Request not handled by plug-in

  
  
Am I doing something wrong? Or is this a known issue?  
  
Thanks!

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**Author:** ![jam](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jam/32/186050_2.png) [@jam](https://forums.plex.tv/u/jam)\
**Post date:** [November 6, 2009, 2:52pm UTC](https://forums.plex.tv/t/problem-with-validateprefs/2831/2 "2009-11-06T14:52:04Z")

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Nope, that would be a framework bug 🙂 Thanks for reporting it! I’ve deployed a fix via the App Store.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 20, 2019, 8:32pm UTC](https://forums.plex.tv/t/problem-with-validateprefs/2831/3 "2019-12-20T20:32:21Z")

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