# Problema no app da Android TV

**URL:** <https://forums.plex.tv/t/problema-no-app-da-android-tv/590253>\
**Category:** Portugues - Portuguese\
**Created:** [May 14, 2020, 8:00pm UTC](https://forums.plex.tv/t/problema-no-app-da-android-tv/590253 "2020-05-14T20:00:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![raelcoelho](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/raelcoelho/32/207171_2.png) [@raelcoelho](https://forums.plex.tv/u/raelcoelho)\
**Post date:** [May 14, 2020, 8:00pm UTC](https://forums.plex.tv/t/problema-no-app-da-android-tv/590253/1 "2020-05-14T20:00:44Z")

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Estou com um problema ao assistir qualquer conteúdo no app da minha android tv. Sempre aparece o erro: “Ocorreu um erro ao tentar reproduzir este vídeo. Tente reiniciar o servidor Plex Media Server e este aplicativo.”

Consigo assistir tranquilamente pelo pc, tanto Windows quanto Mac, pelo iPhone também. Meu problema mesmo é com a Android TV, o principal aparelho que uso pra reprodução de mídia.  
Sendo sincero, se eu não conseguir resolver esse problema, vou procurar outro Media Server.

 ![IMG_8438](https://global.discourse-cdn.com/plex/original/3X/e/8/e8e205373a3f66edd1fd3fd45cc9a76756912687.jpeg)

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**Author:** ![jundia](https://avatars.discourse-cdn.com/v4/letter/j/ee59a6/32.png) [@jundia](https://forums.plex.tv/u/jundia)\
**Post date:** [May 22, 2020, 10:43pm UTC](https://forums.plex.tv/t/problema-no-app-da-android-tv/590253/2 "2020-05-22T22:43:36Z")

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aqui fiz seguinte procedimento na versão android e deu certo agora roda sem mensagem de erro

Configurações/ avançado/ Enable New vídeo player/ desligado.

Créditos:: [blinkjp\_gmail\_com](https://forums.plex.tv/u/blinkjp_gmail_com)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 20, 2020, 10:43pm UTC](https://forums.plex.tv/t/problema-no-app-da-android-tv/590253/3 "2020-08-20T22:43:38Z")

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