# Problemi con plex! **URL:** \ **Category:** Italiano - Italian\ **Created:** [November 27, 2020, 6:28pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420 "2020-11-27T18:28:48Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Miky87](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@Miky87](https://forums.plex.tv/u/Miky87)\ **Post date:** [November 27, 2020, 6:28pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/1 "2020-11-27T18:28:49Z")
salve a tutti sto testando su un server dedicato plex. Sistema operativo: ubuntu ho seguito tutti i passaggi per installare plex, ho aperto la porta 32400 apro la pagina web "“IP:32400/web” e praticamente dice: Niente minestra per te! Non hai accesso a questo server. leggendo sulle documentazioni di plex bisogna modificare un file chiamato Preferences.xml ma non trovo nulla di quello che bisogna togliere per questo problema. I passaggi che ho fatto per l’installazione sono: curl [https://downloads.plex.tv/plex-keys/PlexSign.key](https://downloads.plex.tv/plex-keys/PlexSign.key) | sudo apt-key add - echo deb [https://downloads.plex.tv/repo/deb](https://downloads.plex.tv/repo/deb) public main | sudo tee /etc/apt/sources.list.d/plexmediaserver.list sudo apt install apt-transport-https sudo apt update sudo apt install plexmediaserver sudo systemctl status plexmediaserver sudo ufw enable sudo ufw 32400 sudo mkdir -p /opt/plexmedia/ sudo chown -R plex: /opt/plexmedia come posso risolvere? ---
**Author:** ![XxidroxX](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xxidroxx/32/123889_2.png) [@XxidroxX](https://forums.plex.tv/u/XxidroxX)\ **Post date:** [November 27, 2020, 6:36pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/2 "2020-11-27T18:36:53Z")
Ciao, se vai su app.plex.tv/desktop, riesci a vedere il server? ---
**Author:** ![Miky87](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@Miky87](https://forums.plex.tv/u/Miky87)\ **Post date:** [November 27, 2020, 6:38pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/3 "2020-11-27T18:38:28Z")
> [@XxidroxX](#): > > app.plex.tv/desktop si ma il problema quando mi collego la prima volta devo avere il wizard setup per iniziare a configurarlo. come tutti i video che ho visto e anche nelle guide. Grazie per aver risposto ---
**Author:** ![XxidroxX](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xxidroxx/32/123889_2.png) [@XxidroxX](https://forums.plex.tv/u/XxidroxX)\ **Post date:** [November 27, 2020, 7:09pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/4 "2020-11-27T19:09:33Z")
In teoria se accedi dalla pagina che ti ho linkato dovresti riuscire a completare l’installazione e poi successivamente poter loggare localmente o provare a togliere il tuo client e rimetterlo. ---
**Author:** ![Miky87](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@Miky87](https://forums.plex.tv/u/Miky87)\ **Post date:** [November 27, 2020, 7:12pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/5 "2020-11-27T19:12:59Z")
ho provato anche con vari browser ma il risultato lo stesso non riesco a capire che cosa è che mi blocca l’accesso. ---
**Author:** ![XxidroxX](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xxidroxx/32/123889_2.png) [@XxidroxX](https://forums.plex.tv/u/XxidroxX)\ **Post date:** [November 27, 2020, 7:19pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/6 "2020-11-27T19:19:02Z")
Quindi anche da app.plex.tv ti da questo errore? ---
**Author:** ![Miky87](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@Miky87](https://forums.plex.tv/u/Miky87)\ **Post date:** [November 27, 2020, 7:23pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/7 "2020-11-27T19:23:14Z")
si proprio non mi fa il wizard setup perché non ho i permessi. devo capire come risolvere ---
**Author:** ![XxidroxX](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xxidroxx/32/123889_2.png) [@XxidroxX](https://forums.plex.tv/u/XxidroxX)\ **Post date:** [November 27, 2020, 7:39pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/8 "2020-11-27T19:39:10Z")
Prova a rimuovere e rinstallare plex ---
**Author:** ![Miky87](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@Miky87](https://forums.plex.tv/u/Miky87)\ **Post date:** [November 27, 2020, 7:41pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/9 "2020-11-27T19:41:08Z")
fatto già risultato lo stesso ---
**Author:** ![XxidroxX](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xxidroxx/32/123889_2.png) [@XxidroxX](https://forums.plex.tv/u/XxidroxX)\ **Post date:** [November 27, 2020, 7:47pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/10 "2020-11-27T19:47:38Z")
A questo punto non saprei. [Why can’t the Plex app find or connect to my Plex Media Server? | Plex Support](https://support.plex.tv/articles/204604227-why-can-t-the-plex-app-find-or-connect-to-my-plex-media-server/) Posso consigliarti questa pagina però è veramente strano che in nessun modo ti faccia connettere. ---
**Author:** ![Miky87](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@Miky87](https://forums.plex.tv/u/Miky87)\ **Post date:** [November 27, 2020, 7:52pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/11 "2020-11-27T19:52:30Z")
ok do una occhiata e vediamo ti ringrazio per l’aiuto! ---
**Author:** ![XxidroxX](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xxidroxx/32/123889_2.png) [@XxidroxX](https://forums.plex.tv/u/XxidroxX)\ **Post date:** [November 27, 2020, 7:53pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/12 "2020-11-27T19:53:01Z")
Di nulla 😉 In caso non dovessi riuscire riscrivi pure qua che vediamo nel dettaglio magari dai log se si trova una soluzione. ---
**Author:** ![Miky87](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@Miky87](https://forums.plex.tv/u/Miky87)\ **Post date:** [November 27, 2020, 9:22pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/13 "2020-11-27T21:22:58Z")
> [@Miky87](#): > > sudo chown -R plex: /opt/plexmedia (File removed) Questi sono i logs ---
**Author:** ![XxidroxX](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xxidroxx/32/123889_2.png) [@XxidroxX](https://forums.plex.tv/u/XxidroxX)\ **Post date:** [November 27, 2020, 9:48pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/14 "2020-11-27T21:48:08Z")
Nel file Preferences non hai trovato quei valori da togliere? Tipo PlexOnlineHome… ---
**Author:** ![Miky87](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@Miky87](https://forums.plex.tv/u/Miky87)\ **Post date:** [November 27, 2020, 9:51pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/15 "2020-11-27T21:51:07Z")
no niente di quello che mi dice di togliere [preferences.txt](https://forums.plex.tv/uploads/short-url/zHhoAUT5H5xjv14hnMwEexxxhM8.txt) (312 Bytes) ---
**Author:** ![XxidroxX](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xxidroxx/32/123889_2.png) [@XxidroxX](https://forums.plex.tv/u/XxidroxX)\ **Post date:** [November 27, 2020, 10:07pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/16 "2020-11-27T22:07:00Z")
Questo potrebbe essere dovuto al fatto che non è stato installato ancora al 100% credo. Prova a guardare qua: [No soup for you - cannot access my server - Plex Media Server / Desktops & Laptops - Plex Forum](https://forums.plex.tv/t/no-soup-for-you-cannot-access-my-server/312346/10) [https://forums.plex.tv/t/solved-no-soup-for-you-error-message-when-connecting-to-plex-media-server/629366/2?u=xxidroxx](https://forums.plex.tv/t/solved-no-soup-for-you-error-message-when-connecting-to-plex-media-server/629366/2) Altrimenti ti direi di scrivere sul forum inglese ---
**Author:** ![Miky87](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@Miky87](https://forums.plex.tv/u/Miky87)\ **Post date:** [November 28, 2020, 3:23pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/17 "2020-11-28T15:23:55Z")
dopo ore e ore e ore dietro a questo problema scrivo per tutti una guida ben completa su come installare su un server dedicato curl [https://downloads.plex.tv/plex-keys/PlexSign.key](https://downloads.plex.tv/plex-keys/PlexSign.key) | sudo apt-key add - echo deb [https://downloads.plex.tv/repo/deb](https://downloads.plex.tv/repo/deb) public main | sudo tee /etc/apt/sources.list.d/plexmediaserver.list sudo apt install apt-transport-https sudo apt update sudo apt install plexmediaserver sudo systemctl status plexmediaserver sudo ufw enable sudo ufw allow 32400 sudo ufw allow 22 sudo ufw allow 8888 sudo mkdir -p /opt/plexmedia/ sudo chown -R plex: /opt/plexmedia aprite un terminale nel vostro pc è scrivete questo ssh utente@IP-DEL-SERVER -L 8888:localhost:32400 utente dipende se avete root o un utente specifico aprite una pagina web con questo indirizzo [http://localhost:8888/web](http://localhost:8888/web) eseguite il setup wizard Andate su Generale (si trova nelle impostazioni) Collegate il vostro account al server Entrate dentro ad accesso remoto e vedere se il vostro server è collegato anche in modalità remoto (fuori casa - esternamente) Dopo di che vi potete collegare tramite ip:32400 normalmente spero che questa guida sia di aiuto per tutti! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [February 26, 2021, 3:23pm UTC](https://forums.plex.tv/t/problemi-con-plex/658420/18 "2021-02-26T15:23:56Z")
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