# Problems adding new media

**URL:** <https://forums.plex.tv/t/problems-adding-new-media/577854>\
**Category:** Metadata & Adding Files\
**Tags:** server-drobo, library-management\
**Created:** [April 20, 2020, 2:54pm UTC](https://forums.plex.tv/t/problems-adding-new-media/577854 "2020-04-20T14:54:38Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 20, 2020, 8:17pm UTC](https://forums.plex.tv/t/problems-adding-new-media/577854/6 "2020-04-20T20:17:33Z")

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> [@mackfamily](#):
>
> Though even after confirming that I had included via config the libraries into global search…

Meaning you have checked the `On Deck` option for all libraries you want to be in the global search scope?

# 

> [@mackfamily](#):
>
> … recent additions (~3-5 days old all added after the upgrade … weren’t showing up in the Dashboard nor in the Library View itself.

What media are we talking about – e.g. movies or tv shows?  
Have you verified the files are not simply ignored?  
[https://support.plex.tv/articles/201543057-why-is-some-of-my-content-not-found/](https://support.plex.tv/articles/201543057-why-is-some-of-my-content-not-found/)

If that’s not it… can do a [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) and pull some logs after returning the files and running the final scan? ([Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064): remove the files in question from the folder supervised by Plex, scan the library files, empty trash, clear bundles, return the files, scan the library files again)

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