# Problems installing
**URL:** https://forums.plex.tv/t/problems-installing/201486
**Category:** Player Betas
**Tags:** ios-beta
**Created:** [August 6, 2017, 2:29am UTC](https://forums.plex.tv/t/problems-installing/201486 "2017-08-06T02:29:08Z")
**Posts on this page:** 3
**Page:** 2
### Author:  [@brandonedling](https://forums.plex.tv/u/brandonedling)
#### Post date: [August 15, 2017, 6:01pm UTC](https://forums.plex.tv/t/problems-installing/201486/21 "2017-08-15T18:01:38Z")
Build 11179 is the build that fixes the issue. If you want, send me your
email address and I’ll forward the buddy build email to ya.
On Aug 15, 2017, at 1:54 PM, hazmatt72 [forums+d282189-s6025034@plex.tv](mailto:forums+d282189-s6025034@plex.tv)
wrote:
Plex Forums [https://forums.plex.tv/](https://forums.plex.tv/)
hazmatt72 commented on Problems installing
I’ve been trying that but the installation gets so far and then rolls back
and gives the message “Unable to install app: Plex cannot be downloaded at
this time”. I don’t know if it’s because the latest email I have is Aug
2nd’s build #11131.
---
### Author:  [@hazmatt72](https://forums.plex.tv/u/hazmatt72)
#### Post date: [August 15, 2017, 9:00pm UTC](https://forums.plex.tv/t/problems-installing/201486/22 "2017-08-15T21:00:06Z")
Messaged you. Thanks for your help, mate.
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 8, 2020, 6:48pm UTC](https://forums.plex.tv/t/problems-installing/201486/23 "2020-01-08T18:48:04Z")
[Previous page](https://forums.plex.tv/t/problems-installing/201486.md?page=1)