# Problems logging in on new iPad

**URL:** <https://forums.plex.tv/t/problems-logging-in-on-new-ipad/671417>\
**Category:** General Discussions\
**Created:** [December 29, 2020, 10:37am UTC](https://forums.plex.tv/t/problems-logging-in-on-new-ipad/671417 "2020-12-29T10:37:50Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Dazzathedrummer](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@Dazzathedrummer](https://forums.plex.tv/u/Dazzathedrummer)\
**Post date:** [December 29, 2020, 10:37am UTC](https://forums.plex.tv/t/problems-logging-in-on-new-ipad/671417/1 "2020-12-29T10:37:51Z")

</div>

Hi,  
I can’t seem to log in on safari on my new iPad.  
The app works fine but I can’t get on to app.plex.tv or via IP or even log in to the Plex website.

When I put my details in to the login screen I get an error saying that there was a problem followed by an email telling me that there’s been a new login to my account…but it hasn’t logged in!

It’s driving me a bit crazy as I’d like to update my library on a bigger screen than my phone.

Do I have to enable the device somewhere?

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 29, 2021, 10:37am UTC](https://forums.plex.tv/t/problems-logging-in-on-new-ipad/671417/2 "2021-03-29T10:37:56Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.