# Problems updating PMS on NAS
**URL:** https://forums.plex.tv/t/problems-updating-pms-on-nas/917105
**Category:** Plex Media Server
**Tags:** server-synology
**Created:** [May 5, 2025, 5:31am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105 "2025-05-05T05:31:35Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@tehekaj](https://forums.plex.tv/u/tehekaj)
#### Post date: [May 5, 2025, 5:31am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/1 "2025-05-05T05:31:35Z")
I have the exact same issue when using my tablet. The latest version available for manual download for Synology diskstation 7.2 is PlexMediaServer-1.41.6 which yields the error “This package requires DSM 7.2-70000 or older”.
Hopefully a version be released soon to sync with the Android app requirements.
Cheers,
Jake
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### Author:  [@tehekaj](https://forums.plex.tv/u/tehekaj)
#### Post date: [May 5, 2025, 5:56am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/2 "2025-05-05T05:56:53Z")
Apologies for the thread hi-jacking -
@tom80H the community version for DSM 7.2.2 is 1.40.4 - manual install version available is 1.41.6
The manual install version for Plex cannot be installed due to the above error (requires an older version of DSM) and the community version 1.40 yields the out of date error, so we have a catch 22 here!
Cheers,
Jake
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [May 5, 2025, 6:21am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/3 "2025-05-05T06:21:33Z")
What version of DSM do you have installed?
It sound like you’re picking the wrong package.
- [DSM 7 (older than 7.2.2)](https://www.plex.tv/media-server-downloads/?cat=nas&plat=synology-dsm7)
- [DSM 7.2.2 and newer](https://www.plex.tv/media-server-downloads/?cat=nas&plat=synology-dsm72)
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### Author:  [@tehekaj](https://forums.plex.tv/u/tehekaj)
#### Post date: [May 5, 2025, 6:24am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/4 "2025-05-05T06:24:07Z")
DSM 7.2.2-72806 Update 3
Attempting to install v.1.41.6.9685-d301f511a for ARM v7 yields “This package requires DSM 7.2-70000 or older”.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [May 5, 2025, 7:05am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/7 "2025-05-05T07:05:13Z")
Can you share the full file name of the Plex installer and the full DSM version from the NAS Control Center?
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### Author:  [@tehekaj](https://forums.plex.tv/u/tehekaj)
#### Post date: [May 5, 2025, 7:10am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/8 "2025-05-05T07:10:57Z")
DSM Version:
DSM 7.2.2-72806 Update 3
(attempted) manual install version:
PlexMediaServer-1.41.6.9685-d301f511a-armv7hf\_DSM7.spk
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [May 5, 2025, 8:23am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/10 "2025-05-05T08:23:15Z")
What Syno model is this?
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### Author:  [@tehekaj](https://forums.plex.tv/u/tehekaj)
#### Post date: [May 5, 2025, 4:14pm UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/11 "2025-05-05T16:14:59Z")
@tom80H DS418j
@fe2mike glad you got it fixed!
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [May 5, 2025, 4:36pm UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/12 "2025-05-05T16:36:20Z")
> [@tehekaj](#):
>
> DS418j
The DS418j is not an ARMv7 machine.
It’s an ARMv8. I have one here (my development system)
You want the
[https://downloads.plex.tv/plex-media-server-new/1.41.6.9685-d301f511a/synology-dsm72/PlexMediaServer-1.41.6.9685-d301f511a-aarch64\_DSM72.spk](https://downloads.plex.tv/plex-media-server-new/1.41.6.9685-d301f511a/synology-dsm72/PlexMediaServer-1.41.6.9685-d301f511a-aarch64_DSM72.spk)
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### Author:  [@tehekaj](https://forums.plex.tv/u/tehekaj)
#### Post date: [May 6, 2025, 1:07am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/14 "2025-05-06T01:07:31Z")
Doh! I feel a bit stupid now. I checked the manufacturer page but it did not specify the ARM version, so I just guessed.
Confirmed that the ARMv8 PlexMediaServer-1.41.6.9685-d301f511a-aarch64\_DSM72.spk install works fine.
Also after force-quitting the Android app, all works perfectly.
Thank you very much!
Cheers,
Jake
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [May 6, 2025, 5:58am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/15 "2025-05-06T05:58:17Z")
The NAS compatibility list is a good source to confirm the architecture of a NAS model. I’ve been searching on Syno’s homepage myself yesterday and couldn’t find any reference to ARMv7 vs. ARMv8 (it’s not even mentioning that the Realtek RTDxxxx chip is an ARM chip).
[https://support.plex.tv/articles/201373803-nas-compatibility-list/](https://support.plex.tv/articles/201373803-nas-compatibility-list/)
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [August 4, 2025, 5:59am UTC](https://forums.plex.tv/t/problems-updating-pms-on-nas/917105/16 "2025-08-04T05:59:13Z")
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