# Problems updating to new github install **URL:** \ **Category:** Apps & Creations\ **Created:** [December 14, 2013, 10:10pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947 "2013-12-14T22:10:17Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 14, 2013, 10:10pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/1 "2013-12-14T22:10:17Z")
I've been trying to update to the newest plexconnect from github   However after unzipping and trying to open plexconnect.py. I get the python script to open for a second and then it closes.  I thought this could have been to a bad install of python so I deleted and downloaded version 2.7.6 and tried again. Same thing occurs.    I am not sure what to try at this point. I've searched the forums but can't find any help there.    Thanks in advance ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [December 14, 2013, 10:13pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/2 "2013-12-14T22:13:58Z")
Try opening a command window, navigating to the right directory and starting it using that. ---
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 14, 2013, 10:50pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/3 "2013-12-14T22:50:58Z")
I may be using the cmd function incorrectly. But I was unable to make a difference. Thank you for the quick reply! ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [December 14, 2013, 11:04pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/4 "2013-12-14T23:04:19Z")
What are you typing in the command window? Does the window not stay on the screen so you can see any error? ---
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 14, 2013, 11:10pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/5 "2013-12-14T23:10:42Z")
The python window does not stay open. I tried a couple different things with command prompt. start plexconnect.py and i tried copy pasting the directory location as well. C:\Program Files (x86)\PlexConnect-master\PlexConnect.py I don't know how to use cmd though. Only ip config release/renew. ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [December 14, 2013, 11:34pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/6 "2013-12-14T23:34:28Z")
Not the Python window, the cmd window. Change to the directory then in a separate command start the Python script. Use “cd thepathtoyourfolder” ---
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 15, 2013, 12:20am UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/7 "2013-12-15T00:20:45Z")
Sorry just to clarify cd Program Files (x86)\PlexConnect-master\PlexConnect.py is what i enter into the cmd window? C:\\> cd Program Files (x86)\PlexConnect-master\PlexConnect.py is what i have been trying ---
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 15, 2013, 12:20am UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/8 "2013-12-15T00:20:56Z")
Sorry just to clarify cd Program Files (x86)\PlexConnect-master\PlexConnect.py is what i enter into the cmd window? C:\\> cd Program Files (x86)\PlexConnect-master\PlexConnect.py is what i have been trying ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [December 15, 2013, 12:23am UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/9 "2013-12-15T00:23:58Z")
Remove PlexConnect.py from what you are trying to enter to change directory then enter “PlexConnect.py” to run the script ---
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 15, 2013, 1:05am UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/10 "2013-12-15T01:05:29Z")
thank you so much for your patience and explanation. I really appreciate it this is what resulted   C:\\>cd Program Files (x86)\PlexConnect-master\   C:\Program Files (x86)\PlexConnect-master\>plexconnect.py 18:01:50 PlexConnect: \*\*\* 18:01:50 PlexConnect: PlexConnect 18:01:50 PlexConnect: Press CTRL-C to shut down. 18:01:50 PlexConnect: \*\*\* 18:01:50 Settings: add section PlexConnect 18:01:50 Settings: add option port\_pms=32400 18:01:50 Settings: add option port\_webserver=80 18:01:50 Settings: add option ip\_plexconnect=0.0.0.0 18:01:50 Settings: add option certfile=./assets/certificates/trailers.pem 18:01:50 Settings: add option ip\_dnsmaster=8.8.8.8 18:01:50 Settings: add option loglevel=Normal 18:01:50 Settings: add option enable\_dnsserver=True 18:01:50 Settings: add option logpath=. 18:01:50 Settings: add option ip\_pms=192.168.178.10 18:01:50 Settings: add option enable\_plexgdm=True 18:01:50 Settings: add option hosttointercept=trailers.apple.com 18:01:50 Settings: add option port\_ssl=443 18:01:50 Settings: add option enable\_webserver\_ssl=True 18:01:50 Settings: add option prevent\_atv\_update=True 18:01:50 Settings: add option port\_dnsserver=53 18:01:50 Settings: add option enable\_plexconnect\_autodetect=True Traceback (most recent call last):   File "C:\Program Files (x86)\PlexConnect-master\PlexConnect.py", line 165, in     success = startup()   File "C:\Program Files (x86)\PlexConnect-master\PlexConnect.py", line 52, in s tartup     cfg = Settings.CSettings()   File "C:\Program Files (x86)\PlexConnect-master\Settings.py", line 51, in \_\_in it\_\_     self.checkSection()   File "C:\Program Files (x86)\PlexConnect-master\Settings.py", line 92, in chec kSection     self.saveSettings()   File "C:\Program Files (x86)\PlexConnect-master\Settings.py", line 69, in save Settings     f = open(self.getSettingsFile(), 'wb') IOError: [Errno 13] Permission denied: 'C:\\Program Files (x86)\\PlexConnect-mas ter\\Settings.cfg'   C:\Program Files (x86)\PlexConnect-master\>   i can not make heads not tails of it to determine a problem.    Thank you once again ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [December 15, 2013, 7:54am UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/11 "2013-12-15T07:54:28Z")
\>\>IOError: [Errno 13] Permission denied: 'C:\\Program Files (x86)\\PlexConnect-mas ter\\Settings.cfg'   Looks like the Settings.cfg file was created by a different owner or has ReadOnly status - or it might still be open in some weird acting application. For a quick test... just rename it (adding BAK or so) and try again. PlexConnect should then be able to create a new one and run properly. You might have to adapt your settings later, then restart PlexConnect. ---
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 15, 2013, 8:34pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/12 "2013-12-15T20:34:57Z")
So I tried to change settings.py to settings.bak as there wasn't a settings.cfg file in the folder (is that the problem? do i need to create this file?) and that didn't allow the plexconnect.py to do anything at all. ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [December 15, 2013, 8:56pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/13 "2013-12-15T20:56:51Z")
Don’t mess with settings.py! Settings.cfg is created on first run and graceful shutdown it looks like you may need to change the PlexConnect folder permissions to allow read and write for it and it’s contents. ---
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 15, 2013, 9:41pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/14 "2013-12-15T21:41:13Z")
Thank you so much! It was indeed the permission! Got that sorted out now the next step "Failed to access certificate" I used open SSL and the iphone utility on my apple tv after the last apple update. Do I need to do this again now? Or is this another small issue? I really appreciate everyone's patience and assistance. This has been one of the best forums I've ever posted on for help. I shall pay it forward when my understanding of operating plex is on par with your levels. Thank You once again ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [December 15, 2013, 9:46pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/15 "2013-12-15T21:46:30Z")
Did you remember to dump the matching files in the PlexConnect certs folder? ---
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 15, 2013, 9:53pm UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/16 "2013-12-15T21:53:30Z")
I get this (trailers.perm is in the certificates folder) 14:51:12 PlexConnect: \*\*\* 14:51:12 PlexConnect: PlexConnect 14:51:12 PlexConnect: Press CTRL-C to shut down. 14:51:12 PlexConnect: \*\*\* 14:51:12 PlexConnect: started: 14:51:12 14:51:12 PlexConnect: IP\_self: 192.168.1.64 14:51:12 DNSServer: started: 14:51:12 14:51:12 DNSServer: \*\*\* 14:51:12 DNSServer: DNSServer: Serving DNS on 192.168.1.64 port 53. 14:51:12 DNSServer: intercept: ['trailers.apple.com'] =\> 192.168.1.64 14:51:12 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld .apple.com.edgesuite.net'] =\> 127.0.0.1 14:51:12 DNSServer: forward other to higher level DNS: 8.8.8.8 14:51:12 DNSServer: \*\*\* 14:51:12 WebServer: started: 14:51:12 14:51:12 WebServer: \*\*\* 14:51:12 WebServer: WebServer: Serving HTTP on 192.168.1.64 port 80. 14:51:12 WebServer: \*\*\* 14:51:12 WebServer: started: 14:51:12 14:51:12 WebServer: \*\*\* 14:51:12 WebServer: WebServer: Serving HTTPS on 192.168.1.64 port 443. 14:51:12 WebServer: \*\*\*   Its not finding my plex server? ---
**Author:** ![supernav](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@supernav](https://forums.plex.tv/u/supernav)\ **Post date:** [December 16, 2013, 4:54am UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/17 "2013-12-16T04:54:17Z")
I uninstalled everything reinstalled, ensured the permissions were correct and everything is up and working. Thank you once again f00b4r and Baa without you I'd have been lost. I appreciate you taking the time to help me out. ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [December 16, 2013, 9:35am UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/18 "2013-12-16T09:35:47Z")
\>\> Its not finding my plex server? It's not looking for it - before you enter trailers... ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 21, 2019, 12:41am UTC](https://forums.plex.tv/t/problems-updating-to-new-github-install/49947/19 "2019-12-21T00:41:30Z")
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