# Problems with a season showing up
**URL:** https://forums.plex.tv/t/problems-with-a-season-showing-up/354785
**Category:** General Discussions
**Tags:** server-windows
**Created:** [December 29, 2018, 11:56pm UTC](https://forums.plex.tv/t/problems-with-a-season-showing-up/354785 "2018-12-29T23:56:44Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@theoshephard01\_gmail\_com](https://forums.plex.tv/u/theoshephard01_gmail_com)
#### Post date: [December 29, 2018, 11:56pm UTC](https://forums.plex.tv/t/problems-with-a-season-showing-up/354785/1 "2018-12-29T23:56:44Z")
I am trying to add Steven Universe to my library. When I tried to add it first, everything showed up, but as a mix of different shows (e.g. Game of Thrones). I fixed this just by restarting. But after restarting Season 2 no longer showed up, even though it worked before.
I changed nothing, I only restarted. I checked the formatting of the names, and they were exactly the same as a working season, but I removed the unnecessary stuff leaving: S02E01, S02E02, etc.
I have restarted multiple times since the problem arose.
I can also play it on my computer just fine. I’m not sure what to do.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [December 30, 2018, 12:03am UTC](https://forums.plex.tv/t/problems-with-a-season-showing-up/354785/2 "2018-12-30T00:03:50Z")
For starters… you should not leave anything away.
Plex _should_ use the show name as found in the show’s main folder… however you’ll only be on the safe side if you follow the naming conventions as exactly as possible – hence there’s no “unnecessary stuff”.
Can you fix your naming accordingly and perform a “Plex Dance” with those episodes?
1. move the renamed files outside the library’s folder
2. re-scan the library and wait for it to complete
3. clear cache and empty trash for this library
4. move the files back to their target location
5. re-scan the library
(otherwise Plex might recognize those files as something it already knows and stick with the current matching/naming).
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### Author:  [@theoshephard01\_gmail\_com](https://forums.plex.tv/u/theoshephard01_gmail_com)
#### Post date: [December 30, 2018, 12:06am UTC](https://forums.plex.tv/t/problems-with-a-season-showing-up/354785/3 "2018-12-30T00:06:26Z")
Where would I find the naming conventions?
Where’s the cache?
sorry, Im very new to this.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [December 30, 2018, 12:14am UTC](https://forums.plex.tv/t/problems-with-a-season-showing-up/354785/4 "2018-12-30T00:14:04Z")
here you go:
[https://support.plex.tv/articles/categories/media-preparation/naming-and-organizing-tv-shows/](https://support.plex.tv/articles/categories/media-preparation/naming-and-organizing-tv-shows/)
### Example:
> `TV Shows` ← the folder linked to the library
> `.. > Show A`
> `.. .. > Season 01`
> `.. .. .. > Show A - s01e01 - episode title.ext` ← `episode title` is optional
> `.. .. .. > Show A - s01e02.ext`
> `.. .. .. > ...`
> `.. .. > Season 02`
> `.. .. .. > Show A - s02e01.ext`
> `.. .. .. > Show A - s02e02.ext`
> `.. .. .. > ...`
- `ext` refers to your file’s extension
- you can add the year the show has first been released in case there’s multiple shows with the same name (e.g. “Doctor Who”) – if you do so, make sure to keep the year also in the episode file’s name (`TV Shows > Show A (year) > Season 01 > Show A (year) - s01e01.ext`).
###
You find the clear cache / empty trash actions when hovering over the library and clicking the `...` context menu.
**Edit:** I stand corrected… the `...` menu only contains the `Empty Trash` action… the `clear cache` is apparently gone, so skip that one for now.
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### Author:  [@theoshephard01\_gmail\_com](https://forums.plex.tv/u/theoshephard01_gmail_com)
#### Post date: [December 30, 2018, 12:23am UTC](https://forums.plex.tv/t/problems-with-a-season-showing-up/354785/5 "2018-12-30T00:23:16Z")
IT WORKED! Thankyou so much for your help
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [March 30, 2019, 12:29am UTC](https://forums.plex.tv/t/problems-with-a-season-showing-up/354785/6 "2019-03-30T00:29:56Z")
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