# Problems with subtitles

**URL:** https://forums.plex.tv/t/problems-with-subtitles/520290
**Category:** General Discussions
**Tags:** server-windows
**Created:** [January 3, 2020, 2:21pm UTC](https://forums.plex.tv/t/problems-with-subtitles/520290 "2020-01-03T14:21:31Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![kimserritslev](https://avatars.discourse-cdn.com/v4/letter/k/4da419/32.png) [@kimserritslev](https://forums.plex.tv/u/kimserritslev)
#### Post date: [January 3, 2020, 2:21pm UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/1 "2020-01-03T14:21:32Z")

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If I don’t hard-code my subtitles (srt) to a moviefile, a lot of subtitles are missing (jumped over) when I watch the movie. That goes every time I don’t do this. Very annoying.

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [January 3, 2020, 2:25pm UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/2 "2020-01-03T14:25:57Z")

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so…  
does Plex see your SRT subtitles / are they showing in the Plex Web subtitle selection?  
do you have automatic selection for subtitles enabled (account settings -\> audio & subtitle settings)?

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 3, 2020, 2:34pm UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/3 "2020-01-03T14:34:38Z")

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Do you mean that you can see the subtitle in general during playback, but some lines are omitted?

If so, load the subtitle file into [Subtitle Edit](http://www.nikse.dk/SubtitleEdit "Subtitle Edit"), trigger the ‘Fix Common Errors’ and look out for errors of the type ‘Overlapping display time’.  
Let Subtitle Edit correct these, then save the changes.  
Stop playback, start ‘Analyze’ on the item in question, then start playback and see if you still have some lines missing.

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### Author: ![kimserritslev](https://avatars.discourse-cdn.com/v4/letter/k/4da419/32.png) [@kimserritslev](https://forums.plex.tv/u/kimserritslev)
#### Post date: [January 3, 2020, 8:44pm UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/4 "2020-01-03T20:44:58Z")

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The srt subtitled are shown but suddenly they disappear in one or a couple of sentences and then show up again and so on for the rest of the movie.  
I’m from Denmark and therefore I chose danish subtitles.

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 3, 2020, 8:46pm UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/5 "2020-01-03T20:46:29Z")

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Did you check and repair them with Subtitle Edit as instructed?

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### Author: ![kimserritslev](https://avatars.discourse-cdn.com/v4/letter/k/4da419/32.png) [@kimserritslev](https://forums.plex.tv/u/kimserritslev)
#### Post date: [January 5, 2020, 2:13am UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/6 "2020-01-05T02:13:00Z")

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Yes, some of the Lines are omitted.  
There’s nothing wrong with the subtitles! The error/bug must be in the way Plex is showing subtitles. When I watch movies directly from my nas I don’t experience any subtitle-problems like I do in plex.

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 5, 2020, 2:15am UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/7 "2020-01-05T02:15:29Z")

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Could you plase answer my question?  
Or could you zip up the subtile file and drag and drop into here please?

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### Author: ![kimserritslev](https://avatars.discourse-cdn.com/v4/letter/k/4da419/32.png) [@kimserritslev](https://forums.plex.tv/u/kimserritslev)
#### Post date: [January 5, 2020, 3:53pm UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/9 "2020-01-05T15:53:24Z")

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I don’t no why, but I replied you via the mail I received when you replied on this forum. I attached a srt file. But It seems that the plex mail system doesn’t work (too). It was all returned to me.

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### Author: ![kimserritslev](https://avatars.discourse-cdn.com/v4/letter/k/4da419/32.png) [@kimserritslev](https://forums.plex.tv/u/kimserritslev)
#### Post date: [January 5, 2020, 3:56pm UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/10 "2020-01-05T15:56:47Z")

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I wanna look further into the other system Emby and hope It works better than Plex. As I told some times now: plex doesn’t work well with subtitles.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [April 4, 2020, 3:56pm UTC](https://forums.plex.tv/t/problems-with-subtitles/520290/11 "2020-04-04T15:56:55Z")

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