# Progress/ Seek Bar issue after iOS6 update
**URL:** https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167
**Category:** Apps & Creations
**Created:** [September 21, 2013, 4:59pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167 "2013-09-21T16:59:20Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@Plex\_Main](https://forums.plex.tv/u/Plex_Main)
#### Post date: [September 21, 2013, 4:59pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/1 "2013-09-21T16:59:20Z")
**ATV MODEL: ATV3 6.0 (6646.65)**
**DNS: 192.168.1.5**
**O/S: WINDOWS 7 DESKTOP**
**IP: 192.168.1.5**
**PMS VER: 0.9.8.6.175**
**PLEXCONNECT VER: GITHUB 09/20/2013 6:07 PM**
**SETTINGS CFG:**
** PlexConnect]**
**port\_pms = 32400**
**port\_webserver = 80**
**ip\_plexconnect = 0.0.0.0**
**certfile = ./assets/certificates/trailers.pem**
**ip\_dnsmaster = 8.8.8.8**
**loglevel = Normal**
**enable\_dnsserver = True**
**logpath = .**
**ip\_pms = 192.168.178.10**
**enable\_plexgdm = True**
**port\_ssl = 443**
**enable\_webserver\_ssl = True**
**ip\_webserver = 0.0.0.0**
**prevent\_atv\_update = True**
**port\_dnsserver = 53**
**enable\_plexconnect\_autodetect = True**
**MEDIA INFO:**
**Video Resolution 1080p**
**Duration 1:46:41**
**Bitrate 10026 kbps**
**Width 1920**
**Height 800**
**Aspect Ratio 2.35**
**Container MKV**
**Video Frame Rate 24p**
**FILE**
**Accessible Yes**
**Exists Yes**
**Duration 1:46:41**
**File D:\Videos\Movies\This Is The End.mkv**
**Size 7.47 GB**
**Container MKV**
**VIDEO**
**Codec H264**
**Bitrate 10026 kbps**
**Language English**
**Bit Depth 8**
**CABAC 1**
**Chroma Subsampling 4:2:0**
**Color Space yuv**
**Duration 1:46:41**
**Frame Rate 23.976 fps**
**Frame Rate Mode cfr**
**Has Scaling Matrix 0**
**Height 800**
**Level 4.1**
**Profile high**
**Ref Frames 5**
**Scan Type progressive**
**Width 1920**
**AUDIO**
**Codec DCA**
**Channels 5.1**
**Bitrate 1536 kbps**
**Language English**
**Bit Depth 16**
**Bitrate Mode VBR**
**Duration 1:46:41**
**Profile ma**
**Sampling Rate 48000 Hz**
**SUBTITLES**
**Language English**
**Format SRT**
**ISSUE: **
**Progress/ Seek Bar unable to fast forward/rewind or pause when close captioning is enabled on play screen. To save the trouble of explaining, I;ll provide a link to the video showing the issue. **
**video link: http://www.youtube.com/watch?v=x4Xsl2jiN4Q**
**PLEXCONNECT LOG: **** [https://www.dropbox.com/sh/u23czbh1aji5fup/s-8Ccqud3c](https://www.dropbox.com/sh/u23czbh1aji5fup/s-8Ccqud3c)**
**still too large. don't know whats wrong**
---
### Author:  [@roidy](https://forums.plex.tv/u/roidy)
#### Post date: [September 21, 2013, 5:22pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/2 "2013-09-21T17:22:36Z")
> PLEXCONNECT LOG: unable to attach file, apparently its too large
1. Exit out of PlexConnect
2. Edit Settings.cfg and change loglevel = Normal to loglevel = High
3. Delete your PlexConnect.log file
4. Run PlexConnect again.
5. Recreate the problem on the ATV.
6. Exit out of PlexConnect
7. Post your new PlexConnect.log file to www.pastebin.com and post the link here.
Thanks.
---
### Author:  [@GeoffKennedy](https://forums.plex.tv/u/GeoffKennedy)
#### Post date: [September 22, 2013, 5:17pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/3 "2013-09-22T17:17:09Z")
at 1:25, how are you accessing that menu that's on screen?
---
### Author:  [@baa](https://forums.plex.tv/u/baa)
#### Post date: [September 22, 2013, 5:42pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/4 "2013-09-22T17:42:44Z")
iamjustme: For the posted log... is it possible to get the lines a couple of second before that? I would like to have a look at both the XMLs (PMS and aTV) of the PrePlayScreen.
---
### Author:  [@Plex\_Main](https://forums.plex.tv/u/Plex_Main)
#### Post date: [September 22, 2013, 6:30pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/5 "2013-09-22T18:30:37Z")
> iamjustme: For the posted log... is it possible to get the lines a couple of second before that? I would like to have a look at both the XMLs (PMS and aTV) of the PrePlayScreen.
> iamjustme: For the posted log... is it possible to get the lines a couple of second before that? I would like to have a look at both the XMLs (PMS and aTV) of the PrePlayScreen.
Baa, I uploaded the entire log in dropbox
---
### Author:  [@Plex\_Main](https://forums.plex.tv/u/Plex_Main)
#### Post date: [September 22, 2013, 6:35pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/6 "2013-09-22T18:35:04Z")
> at 1:25, how are you accessing that menu that's on screen?
just press and hold select button. make sure you have ios6
---
### Author:  [@baa](https://forums.plex.tv/u/baa)
#### Post date: [September 22, 2013, 6:41pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/7 "2013-09-22T18:41:15Z")
Nice read... :-P
---
### Author:  [@xp0z3d](https://forums.plex.tv/u/xp0z3d)
#### Post date: [September 22, 2013, 10:23pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/8 "2013-09-22T22:23:13Z")
> Nice read... :-P
I can`t imagine someone reading those logs in their entirety. Its too much text man!
---
### Author:  [@GeoffKennedy](https://forums.plex.tv/u/GeoffKennedy)
#### Post date: [September 23, 2013, 4:20am UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/9 "2013-09-23T04:20:31Z")
> just press and hold select button. make sure you have ios6
I haven't done the update, and now that it's been pulled (plus the issued faced by other Plex members) I'm glad I didn't. But what you are telling me is that option didn't existing until this recent update to iOS 6?
---
### Author:  [@roidy](https://forums.plex.tv/u/roidy)
#### Post date: [September 23, 2013, 3:37pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/10 "2013-09-23T15:37:32Z")
> I haven't done the update, and now that it's been pulled (plus the issued faced by other Plex members) I'm glad I didn't. But what you are telling me is that option didn't existing until this recent update to iOS 6?
The option has always been there, but as far as I know it only works on non transcoded media, ie stuff that would normally play on the atv via iTunes and homesharing, mp4, m4v and some direct played mkv's.
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### Author:  [@GeoffKennedy](https://forums.plex.tv/u/GeoffKennedy)
#### Post date: [September 23, 2013, 3:40pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/11 "2013-09-23T15:40:46Z")
> The option has always been there, but as far as I know it only works on non transcoded media, ie stuff that would normally play on the atv via iTunes and homesharing, mp4, m4v and some direct played mkv's.
I see. hmmm. I press and hold Select and just get a paused media. pout. Thanks for the reply roidy!
---
### Author:  [@roidy](https://forums.plex.tv/u/roidy)
#### Post date: [September 23, 2013, 3:45pm UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/12 "2013-09-23T15:45:14Z")
As I said it only works on media that would natively play on the atv. Like purchased iTunes content or stuff you've encoded/remuxed to be iTunes compatible.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [September 24, 2013, 9:36am UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/13 "2013-09-24T09:36:39Z")
Hey guys, find a fix for this annoying bug?
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [December 21, 2019, 12:07am UTC](https://forums.plex.tv/t/progress-seek-bar-issue-after-ios6-update/43167/14 "2019-12-21T00:07:51Z")
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