# PS4 plex not loading (black screen)
**URL:** https://forums.plex.tv/t/ps4-plex-not-loading-black-screen/753720
**Category:** Plex Players
**Tags:** playstation
**Created:** [October 28, 2021, 12:12pm UTC](https://forums.plex.tv/t/ps4-plex-not-loading-black-screen/753720 "2021-10-28T12:12:19Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Gandalf764](https://forums.plex.tv/u/Gandalf764)
#### Post date: [October 28, 2021, 12:12pm UTC](https://forums.plex.tv/t/ps4-plex-not-loading-black-screen/753720/1 "2021-10-28T12:12:19Z")
from today and for no apparent reason, the plex app no longer opens on the playstation 4.
The PLEX logo appears, then disappears and the screen stays black indefinitely.
I have even completely uninstalled the application, restarted the playstation 4, reinstalled plex (so no data to my server) but the same problem continues.
What to do? Thanks.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 26, 2022, 12:12pm UTC](https://forums.plex.tv/t/ps4-plex-not-loading-black-screen/753720/2 "2022-01-26T12:12:35Z")
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