# Question about plex Library

**URL:** <https://forums.plex.tv/t/question-about-plex-library/844188>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [June 12, 2023, 5:50am UTC](https://forums.plex.tv/t/question-about-plex-library/844188 "2023-06-12T05:50:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dwayne\_w0](https://avatars.discourse-cdn.com/v4/letter/d/9dc877/32.png) [@dwayne\_w0](https://forums.plex.tv/u/dwayne_w0)\
**Post date:** [June 12, 2023, 5:50am UTC](https://forums.plex.tv/t/question-about-plex-library/844188/1 "2023-06-12T05:50:45Z")

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Bought a new computer and tried to switch Plex to the new one but couldn’t do it so started a new account an email with the new computer.

But when I downloaded the newest Plex download version and opened it up, the library in the Plex Media download was missing and I can’t get it to work.

Has anyone else had this problem and do you know how to fix it thanks.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 12, 2023, 7:45am UTC](https://forums.plex.tv/t/question-about-plex-library/844188/2 "2023-06-12T07:45:22Z")

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The new account was not necessary.  
Decide which account you want to use going forward. Then log out of every Plex client, reboot it and then log back in using the credentials of your selected account.

You may have to “convince” your server to use this account like so:

> [@You need to reclaim your server, but don't dare to touch the Windows Registry](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720/1):
>
> Warning: During these steps your Windows Plex server will be removed from any plex.tv account it has been connected to. The result will be that you won’t be able to acess it normally, unless you re-claim it. (Method 1 will try to do that automatically.) So you have been told to perform this procedure [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) in order to solve a problem accessing your server – but doing so requires you to edit the W…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 10, 2023, 7:45am UTC](https://forums.plex.tv/t/question-about-plex-library/844188/3 "2023-09-10T07:45:47Z")

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