Questions about initial setup of media libraries in PLEX


Hi All,

I just downloaded Plex yesterday. I am, admittedly, not the most tech savy guy. I am trying to set up media libraries in Plex. I have a MacBook Pro laptop, which is acting as my Plex server. I also have AppleTV 4. I set up a TV show library and downloaded 1 episode of Golden Girls (haha) that I had purchased from iTunes. When I go onto the AppleTV Plex app it shows under recently added television, but when I click on it and click play it does not play. And after several times clicking play I get the attached error message. I know there is something I am not doing right in setting this up. I have attached screen shots from my AppleTV. Can anyone offer advice as to (generally) save files into TV and Movie libraries correctly? I would appreciate any help! Thank you! Roger

Video files you bought from iTunes have DRM protection on them and cannot be played on any thing but Apple made apps.

https://support.plex.tv/hc/en-us/articles/201128288-Why-don-t-videos-from-iTunes-Amazon-etc-play-

Thanks so much for that! So basically, I can only have TV shows and Movies in my libraries that were free downloads. Correct?

free downloads without DRM. You can rip your DVDs/Blurays if you have them like folks rip music CDs to file. If you have the equipment you can use PlexDVR to record from over the air broadcast antenna