# Random crashes in latest Plexamp for Android

**URL:** https://forums.plex.tv/t/random-crashes-in-latest-plexamp-for-android/665510
**Category:** Plex Labs
**Tags:** plexamp
**Created:** [December 15, 2020, 1:48am UTC](https://forums.plex.tv/t/random-crashes-in-latest-plexamp-for-android/665510 "2020-12-15T01:48:20Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![rglissma\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@rglissma\_gmail\_com](https://forums.plex.tv/u/rglissma_gmail_com)
#### Post date: [December 15, 2020, 1:48am UTC](https://forums.plex.tv/t/random-crashes-in-latest-plexamp-for-android/665510/1 "2020-12-15T01:48:20Z")

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Server Version#:1.21.1.3766-7e23ef53c  
Player Version#:221280 (latest)  
  
I just set my username, so I don’t know if that will help. It is [readcted].  
As I stated in my review in the Google Play store, ever since the update to the latest version I get random crashes. Note that I don’t get the traditional crash where I can send you a log file. The app just stops and then disappears - POOF! I’ll be playing music from the lock screen, and all of the sudden nothing, no music. I go back and select Plexamp and it starts right back like nothing had happened. The other instance was similar in that Plexamp was in the background, I logged into my phone and as soon as the Plexamp screen appeared, it disappeared.  
Unfortunately that is all I know. Other than these latest problems, I’m totally loving your app! By far it gets the most use out of all the apps on my phone!

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### Author: ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)
#### Post date: [December 15, 2020, 7:29pm UTC](https://forums.plex.tv/t/random-crashes-in-latest-plexamp-for-android/665510/2 "2020-12-15T19:29:39Z")

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interesting, i do see some crashes from you (about three for a day).

are you pretty sure this started with the latest version? would you be willing to try some APKs to see if we can narrow it down? the crash itself appears to be relatively rare, and also fairly mysterious in terms of cause.

feel free to reach out via DM if you can lend a hand, bonus points if you can provide logcat right after the crash.

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### Author: ![rglissma\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@rglissma\_gmail\_com](https://forums.plex.tv/u/rglissma_gmail_com)
#### Post date: [December 16, 2020, 12:06am UTC](https://forums.plex.tv/t/random-crashes-in-latest-plexamp-for-android/665510/3 "2020-12-16T00:06:03Z")

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I’d be glad to help! Just tell me what I need to do. Your programs are worth my time. I can’t guarantee prompt response times, but I will get back to you.

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### Author: ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)
#### Post date: [December 16, 2020, 6:04am UTC](https://forums.plex.tv/t/random-crashes-in-latest-plexamp-for-android/665510/4 "2020-12-16T06:04:19Z")

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DM me an email address and we’ll get you into a support slack.

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### Author: ![rglissma\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@rglissma\_gmail\_com](https://forums.plex.tv/u/rglissma_gmail_com)
#### Post date: [December 16, 2020, 6:19pm UTC](https://forums.plex.tv/t/random-crashes-in-latest-plexamp-for-android/665510/5 "2020-12-16T18:19:53Z")

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Done! Looking forward to working with your team.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [March 16, 2021, 6:19pm UTC](https://forums.plex.tv/t/random-crashes-in-latest-plexamp-for-android/665510/6 "2021-03-16T18:19:59Z")

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