# Rating not downloading? **URL:** \ **Category:** Metadata & Adding Files\ **Created:** [October 4, 2019, 10:24pm UTC](https://forums.plex.tv/t/rating-not-downloading/471155 "2019-10-04T22:24:02Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![R-P-H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/r-p-h/32/91095_2.png) [@R-P-H](https://forums.plex.tv/u/R-P-H)\ **Post date:** [October 4, 2019, 10:24pm UTC](https://forums.plex.tv/t/rating-not-downloading/471155/1 "2019-10-04T22:24:02Z")
Hi, I have Rotten Tomatoes set as my rating provider for my movie agent. For some reason ratings are not downloading for my one movie even though there is a rating for it when I check on the Rotten Tomatoes website. I have already tried refreshing the metadata multiple times with no luck. Why is the rating not showing ? Thanks. ![Capture2](https://global.discourse-cdn.com/plex/original/3X/d/6/d69380169a1ba8b4a244a58bb0289ddcd2563e28.jpeg) ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [October 5, 2019, 10:55am UTC](https://forums.plex.tv/t/rating-not-downloading/471155/2 "2019-10-05T10:55:28Z")
Think its the same issue as this thread -\> [Metadata: Rocketman (2019) not downloading Critic rating (IMDB)](https://forums.plex.tv/t/metadata-rocketman-2019-not-downloading-critic-rating-imdb/450350) and alas no update has been forthcoming ---
**Author:** ![R-P-H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/r-p-h/32/91095_2.png) [@R-P-H](https://forums.plex.tv/u/R-P-H)\ **Post date:** [October 5, 2019, 12:22pm UTC](https://forums.plex.tv/t/rating-not-downloading/471155/3 "2019-10-05T12:22:59Z")
Yup you’re 100% right ! It’s happening for me with Spiderman: Far from home… Please do let me know if you find a solution. Thanks. ---
**Author:** ![tvebax](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@tvebax](https://forums.plex.tv/u/tvebax)\ **Post date:** [October 5, 2019, 4:32pm UTC](https://forums.plex.tv/t/rating-not-downloading/471155/4 "2019-10-05T16:32:24Z")
Same issue as these other 25 issues (at least), going back to 2016 (…) I doubt there will be a solution coming any time soon. @anon5074910 seems to have made it work with tmdb agent though. Likely the ratings will still be a bit incorrect, but definitely better than Plex movie. https://forums.plex.tv/t/not-getting-imdb-ratings-for-popular-movies/182989 https://forums.plex.tv/t/imdb-ratings-no-longer-used/226920 https://forums.plex.tv/t/server-stopped-getting-imdb-ratings-why/190583 https://forums.plex.tv/t/not-getting-imdb-ratings/152760 https://forums.plex.tv/t/imdb-ratings-missing/221562 https://forums.plex.tv/t/issues-with-ratings-imdb-and-rotten-tomatoes/210412 https://forums.plex.tv/t/imdb-ratings/195778 https://forums.plex.tv/t/weirdness-with-plex-agents-and-imdb-ratings/235915 https://forums.plex.tv/t/no-imdb-rating-at-suicide-squad-and-the-beacht-all-other-movies-work/176060 https://forums.plex.tv/t/small-percentage-of-files-will-not-pull-imdb-metadata/177150 https://forums.plex.tv/t/imdb-ratings/176222 https://forums.plex.tv/t/imdb-ratings-out-of-date/303567 https://forums.plex.tv/t/bug-plex-movie-scanner-and-imdb-ratings/329825 https://forums.plex.tv/t/plex-movie-agent-imdb-ratings-wrong-cached/161747 https://forums.plex.tv/t/why-are-fetched-ratings-inconsistent-rt-imdb-star-rating-shown-at-movies/192190 https://forums.plex.tv/t/periodically-update-imdb-ratings/2324 https://forums.plex.tv/t/plex-agent-not-downloading-imdb-rt-ratings-with-metadata/213395 https://forums.plex.tv/t/incorrect-ratings-from-imdb/314764 https://forums.plex.tv/t/problem-with-ratings-from-imdb/189973 https://forums.plex.tv/t/missing-ratings-for-some-movies-plex-movie-agent/465621 https://forums.plex.tv/t/where-have-all-the-ratings-gone/460584 https://forums.plex.tv/t/metadata-rocketman-2019-not-downloading-critic-rating-imdb/450350 https://forums.plex.tv/t/persistent-bug-metadata-being-scraped-all-wrong-help/463720 https://forums.plex.tv/t/incorrect-imdb-ratings-on-plex/428228 ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [October 5, 2019, 4:46pm UTC](https://forums.plex.tv/t/rating-not-downloading/471155/5 "2019-10-05T16:46:16Z")
Ratings from tmdb are coming through perfectly on plex (at least for me) – less folks use this for rating so the % can differ from IMDB or Rotten Tomatoes but overall its good and at least from what I can see is working 100% with the plex metadata fetchers. If your interested in tmdb you can export your existing IMDB ratings and import them into tmdb. Works like a charm but I do find myself now including my ratings on both sites 🙂 ---
**Author:** ![MeatBall](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/meatball/32/197491_2.png) [@MeatBall](https://forums.plex.tv/u/MeatBall)\ **Post date:** [October 28, 2019, 6:13am UTC](https://forums.plex.tv/t/rating-not-downloading/471155/6 "2019-10-28T06:13:16Z")
@tvebax found out why. Definitely worth a read. > [@Imdb ratings doesn't update even when I refresh meta data](https://forums.plex.tv/t/imdb-ratings-doesnt-update-even-when-i-refresh-meta-data/433642): > > Hi, So I just discovered that movies doesn’t update ratings from Imdb. Don’t get me wrong, everything syncs perfectly and i find all my movies and get the right meta data to everything, it’s just the ratings that fail to update. Many new movies have high rating on plex but in on imdb they have 5,4 for example. what can be wrong? Server Version#: 1.16.2.1297 Player Version#: 3.106.3 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 26, 2020, 6:13am UTC](https://forums.plex.tv/t/rating-not-downloading/471155/7 "2020-01-26T06:13:16Z")
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