# Re: remote server **URL:** \ **Category:** Plex Media Server\ **Tags:** server-mac\ **Created:** [January 23, 2026, 5:45pm UTC](https://forums.plex.tv/t/re-remote-server/935708 "2026-01-23T17:45:15Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![simi1947](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/simi1947/32/16597_2.png) [@simi1947](https://forums.plex.tv/u/simi1947)\ **Post date:** [January 23, 2026, 5:45pm UTC](https://forums.plex.tv/t/re-remote-server/935708/1 "2026-01-23T17:45:15Z")
[Plex remote access works for awhile then drops - #9 by BigWheel](https://forums.plex.tv/t/plex-remote-access-works-for-awhile-then-drops/734247/9) Hi, Remote Server has dropped out. I’ve tried restarting PLEX, adding manual port but it just keeps dropping. I’ve been using PLEX for years quite successfully, haven’t changed any settings but the Remote Server is the one area that keeps letting me down. I’m going on holiday in 24 hours and would love to be able to access my PLEX from Portugal, please assist ---
**Author:** ![MarkV1320](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@MarkV1320](https://forums.plex.tv/u/MarkV1320)\ **Post date:** [January 23, 2026, 6:11pm UTC](https://forums.plex.tv/t/re-remote-server/935708/2 "2026-01-23T18:11:36Z")
Is the port you’re using for Plex open on [https://canyouseeme.org/](https://canyouseeme.org/) ? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [January 23, 2026, 6:28pm UTC](https://forums.plex.tv/t/re-remote-server/935708/3 "2026-01-23T18:28:51Z")
You had something going on with your cert. I reset it but if continues to happen may need to see [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![simi1947](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/simi1947/32/16597_2.png) [@simi1947](https://forums.plex.tv/u/simi1947)\ **Post date:** [January 23, 2026, 6:44pm UTC](https://forums.plex.tv/t/re-remote-server/935708/4 "2026-01-23T18:44:32Z")
[File links removed by mod] ---
**Author:** ![simi1947](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/simi1947/32/16597_2.png) [@simi1947](https://forums.plex.tv/u/simi1947)\ **Post date:** [January 23, 2026, 6:44pm UTC](https://forums.plex.tv/t/re-remote-server/935708/5 "2026-01-23T18:44:47Z")
![Screenshot 2026-01-23 at 18.43.52](https://global.discourse-cdn.com/plex/original/4X/0/7/e/07e4fc6d58b3a005188b9d152e45384f56db2fa2.jpeg) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [January 23, 2026, 6:47pm UTC](https://forums.plex.tv/t/re-remote-server/935708/6 "2026-01-23T18:47:54Z")
would need the `plex media server.log` after a restart if you aren’t going to provide the whole zip file. Did you port forward in your router? ---
**Author:** ![simi1947](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/simi1947/32/16597_2.png) [@simi1947](https://forums.plex.tv/u/simi1947)\ **Post date:** [January 24, 2026, 1:15pm UTC](https://forums.plex.tv/t/re-remote-server/935708/7 "2026-01-24T13:15:31Z")
Resolved, thanks - I think SKY router had somehow re-set. Reconnected upnp and PLEX now available outside my network, for the last half-hour at least! Thanks for assistance… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 24, 2026, 1:16pm UTC](https://forums.plex.tv/t/re-remote-server/935708/8 "2026-04-24T13:16:24Z")
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