# Read the FAQs for linux, still completely lost

**URL:** <https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [October 30, 2021, 3:35am UTC](https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121 "2021-10-30T03:35:40Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![jclaydon1969](https://avatars.discourse-cdn.com/v4/letter/j/ed8c4c/32.png) [@jclaydon1969](https://forums.plex.tv/u/jclaydon1969)\
**Post date:** [October 30, 2021, 3:35am UTC](https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121/1 "2021-10-30T03:35:40Z")

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Server Version#: 4.63.0  
Player Version#:

I’m having trouble adding directories from my harddrives that were formatted NTFS the drives are mounted properly in the file structure in the system but when it loads the media server, and i click on the browse option, only the root volume name appears, and it won’t select any of the subdirectories. The two drives in windows are named ‘New Volume’ with subdirectories of ‘Movies’ and ‘TV Shows’ and the second drive is named ‘System & Media’ with a subdirectory of ‘Movies’

What shows up on the two drives with media in plex are  
/New\040Volume  
/System\040&\040Media with no access to the subdirectories

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 30, 2021, 4:39am UTC](https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121/2 "2021-10-30T04:39:29Z")

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You read here?

> [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247):
>
> Tips & Tricks of the Linux trade. Below, you’ll find a collection of tips, tricks, and how-to’s to help make setting up, administrating, and using Plex Media Server on Linux a little easier. [Reporting problems](https://forums.plex.tv/t/linux-tips/276247/20)[Using other hard drives (Windows or Linux) with PMS](https://forums.plex.tv/t/linux-tips/276247/2)[Customizing your Plex configuration on systemd based systems](https://forums.plex.tv/t/linux-tips/276247/3)[Using other EXT4, NTFS, or other drives (internal or USB)](https://forums.plex.tv/t/linux-tips/276247/2)[Mounting CIFS + SMB network shares for Plex use](https://forums.plex.tv/t/linux-tips/276247/4)[Mounting NFS network shares for Plex use](https://forums.plex.tv/t/linux-tips/276247/5)[Moving…](https://forums.plex.tv/t/linux-tips/276247/6)

Often overlooked – Did you set the permissions of the mount point directory **prior** to mounting?

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**Author:** ![jclaydon1969](https://avatars.discourse-cdn.com/v4/letter/j/ed8c4c/32.png) [@jclaydon1969](https://forums.plex.tv/u/jclaydon1969)\
**Post date:** [October 30, 2021, 12:01pm UTC](https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121/3 "2021-10-30T12:01:48Z")

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Yes, i read everything and i’m prettty sure the permissions are set, or i don’t think I’d be able to acess the drive at all because the only place it doesn’t show up in in the media server.

of Course i could be wrong, i don’t understand a single thing that article refers to.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 30, 2021, 5:55pm UTC](https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121/4 "2021-10-30T17:55:38Z")

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On Linux, just because your username can access something – does not guarantee – another username (plex) can. In fact, default linux security prevents the behavior.

Would you mind showing me what you’ve done to get to where you’re at so I may review?

1. with the drive unmounted, `ls -laR /path/to/mount/point`
2. /etc/fstab entry for the mount.

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<div class="post-metadata">

**Author:** ![jclaydon1969](https://avatars.discourse-cdn.com/v4/letter/j/ed8c4c/32.png) [@jclaydon1969](https://forums.plex.tv/u/jclaydon1969)\
**Post date:** [November 1, 2021, 5:18am UTC](https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121/5 "2021-11-01T05:18:29Z")

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Does it matter that the articles reference NAS drives, when technically that’s not what I’m using _both are local drives in the same machine_

I went back and re-read everything and I don’t think i did anything correctly, because nothing mentioned is actually there…

The first time around, I didn’t understand a single thing, so I just loaded plex server and the root directories were there, then i went back and tried to follow the instructions but now I don’t think I did any of it correctly… Back to square 1…

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2021, 5:45am UTC](https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121/6 "2021-11-01T05:45:04Z")

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It doesn’t matter if the drives are local or on the network ; the steps are the same.

1. mkdir /mount/path

2. make sure 755 permission is set for each directory in the mount path BEFORE you mount the drive/NAS folder.

3. We then go through and make sure the directories and files are readable by `plex:plex` because it’s a different UID & GID (needs the ‘other’ class permissions)

- example

```auto
# mkdir /mymedia/disk1
# chmod 755 /mymedia /mymedia/disk1
# mount /dev/sdd1 /mymedia/disk1
# find /mymedia -type d -exec chmod 755 {} \;
# find /mymedia -type f -exec chmod 644 {} \;

```

When that finishes, I still have owner (7) for all directories and RW (6) for all files just as I should.

Now we can point Plex at `/mymedia/disk1/Movies` for a movies type library and it will be able to read everything.

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**Author:** ![jclaydon1969](https://avatars.discourse-cdn.com/v4/letter/j/ed8c4c/32.png) [@jclaydon1969](https://forums.plex.tv/u/jclaydon1969)\
**Post date:** [November 4, 2021, 7:21am UTC](https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121/7 "2021-11-04T07:21:22Z")

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Thank you for your considerable patience. It took me several dozen tries, but it FINALLY started to sink in and I got it to work.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 2, 2022, 7:21am UTC](https://forums.plex.tv/t/read-the-faqs-for-linux-still-completely-lost/754121/8 "2022-02-02T07:21:41Z")

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