# Really bad bug! **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [August 8, 2021, 7:26pm UTC](https://forums.plex.tv/t/really-bad-bug/734838 "2021-08-08T19:26:21Z")\ **Posts on this page:** 13\ **Page:** 2
**Author:** ![Xhaka](https://avatars.discourse-cdn.com/v4/letter/x/b487fb/32.png) [@Xhaka](https://forums.plex.tv/u/Xhaka)\ **Post date:** [August 9, 2021, 12:32am UTC](https://forums.plex.tv/t/really-bad-bug/734838/21 "2021-08-09T00:32:37Z")
To be fair that’s a little harsh. Also it’s only a Plex problem if it’s reproducible by several users. Beyond that logs will be required. I get the frustration though when things don’t work as expected. ---
**Author:** ![DKdude](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DKdude](https://forums.plex.tv/u/DKdude)\ **Post date:** [August 9, 2021, 12:34am UTC](https://forums.plex.tv/t/really-bad-bug/734838/22 "2021-08-09T00:34:23Z")
Well, unless you state your lib setup, and scanner setup - useless info - since im sure its actually broken in the software, but its always the same in this forum - loads of people that knows all - but cant fix what peoples problem is - all good - nevermind - and “funny info” just reproduced it on another server - setup diff than mine - 100% same problem - but o.c. its just me … all good… no need to reply - plex is getting useless ---
**Author:** ![kegbeach](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegbeach/32/216116_2.png) [@kegbeach](https://forums.plex.tv/u/kegbeach)\ **Post date:** [August 9, 2021, 12:35am UTC](https://forums.plex.tv/t/really-bad-bug/734838/23 "2021-08-09T00:35:43Z")
Naa, you didn’t provide any of that info. Just the scenario. I followed it and it works on my end. Maybe if you provide the more in depth analysis I can configure something as such and re-test. ---
**Author:** ![DKdude](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DKdude](https://forums.plex.tv/u/DKdude)\ **Post date:** [August 9, 2021, 12:35am UTC](https://forums.plex.tv/t/really-bad-bug/734838/24 "2021-08-09T00:35:47Z")
its all good - ill stop using the forum - never found ONE solution here - and never got heard on ONE bug - so … Thanks for replying anyway Ill code my own fix - like so many times before ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [August 9, 2021, 12:35am UTC](https://forums.plex.tv/t/really-bad-bug/734838/25 "2021-08-09T00:35:53Z")
Let’s curb it down a notch (all). People are trying to help you based on very little information in your OP / follow-up posts – it’s hard to guess what configuration might be same as yours. ---
**Author:** ![DKdude](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DKdude](https://forums.plex.tv/u/DKdude)\ **Post date:** [August 9, 2021, 12:37am UTC](https://forums.plex.tv/t/really-bad-bug/734838/26 "2021-08-09T00:37:07Z")
If help is “its working as it should” - then sure … loads of help … all good … plex is just broken one more place … not the only place … so thanks for replying ---
**Author:** ![DKdude](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DKdude](https://forums.plex.tv/u/DKdude)\ **Post date:** [August 9, 2021, 12:40am UTC](https://forums.plex.tv/t/really-bad-bug/734838/27 "2021-08-09T00:40:51Z")
To sum up - if anyone in coding jobs in plex wants info: same lib - 2 locations - running “upgradede matching” untouched in settings TV-show Moving from one location to the other location in this lib = losing watched status so all settings in lib are stock. Thanks - use it or dont - its facts and its broken. Have fun PS: with no empty trash on scan and so on … ---
**Author:** ![kegbeach](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegbeach/32/216116_2.png) [@kegbeach](https://forums.plex.tv/u/kegbeach)\ **Post date:** [August 9, 2021, 1:10am UTC](https://forums.plex.tv/t/really-bad-bug/734838/28 "2021-08-09T01:10:13Z")
My library settings are stock too using “Plex TV Series” as the scanner and agent. Make sure all your directory permissions are set correctly. ---
**Author:** ![DKdude](https://avatars.discourse-cdn.com/v4/letter/d/278dde/32.png) [@DKdude](https://forums.plex.tv/u/DKdude)\ **Post date:** [August 9, 2021, 1:14am UTC](https://forums.plex.tv/t/really-bad-bug/734838/29 "2021-08-09T01:14:20Z")
its windows - so it can do what it needs to - and my scanner is the same ---
**Author:** ![kegbeach](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegbeach/32/216116_2.png) [@kegbeach](https://forums.plex.tv/u/kegbeach)\ **Post date:** [August 9, 2021, 1:29am UTC](https://forums.plex.tv/t/really-bad-bug/734838/30 "2021-08-09T01:29:40Z")
Try rolling back to the last know working version of PMS and test. If it’s still broken on the last known working version you might have database corruption. If older version works fine then upgrade again and reproduce the problem then post your logs. Note the timeframe you reproduce to make reading the logs a little easier. Make sure DEBUG logging is turned on but VERBOSE is off. ---
**Author:** ![Volts](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@Volts](https://forums.plex.tv/u/Volts)\ **Post date:** [August 9, 2021, 5:30am UTC](https://forums.plex.tv/t/really-bad-bug/734838/31 "2021-08-09T05:30:56Z")
> [@kegbeach](#): > > Correction: it will track status between libraries if it’s the same filename. That’s not a requirement! It will share status between items if - - The files were matched using the same agent, and - They’re matched to the same items, so that - The items have the same **guid** View the [XML info](https://support.plex.tv/hc/en-us/articles/201998867-Investigate-Media-Information-and-Formats) for a show in two different Libraries. Compare the first **guid** value for the movie/episode in each Library. That’s the value that’s used to track state. If items in an old Library have not had `Upgrade Matching` performed, they may still be using the **guid** from an old agent. `Upgrade Matching` will fetch a new-style **guid** , and will also migrate watch status to that new **guid**. ---
**Author:** ![bleedscarlet](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@bleedscarlet](https://forums.plex.tv/u/bleedscarlet)\ **Post date:** [September 13, 2021, 11:37pm UTC](https://forums.plex.tv/t/really-bad-bug/734838/32 "2021-09-13T23:37:27Z")
I’m having the exact same issue, same circumstances too. Renaming a file and boom, unwatched. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 12, 2021, 11:37pm UTC](https://forums.plex.tv/t/really-bad-bug/734838/33 "2021-12-12T23:37:47Z")
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