# Recurring error message when loading library **URL:** \ **Category:** Plex Media Server\ **Tags:** server-nvidia-shield\ **Created:** [September 16, 2020, 6:26am UTC](https://forums.plex.tv/t/recurring-error-message-when-loading-library/633966 "2020-09-16T06:26:11Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![dylanny\_bway\_net](https://avatars.discourse-cdn.com/v4/letter/d/d9b06d/32.png) [@dylanny\_bway\_net](https://forums.plex.tv/u/dylanny_bway_net)\ **Post date:** [September 16, 2020, 6:26am UTC](https://forums.plex.tv/t/recurring-error-message-when-loading-library/633966/1 "2020-09-16T06:26:12Z")
Server Version#: 8.6.020351 Player Version#: 1.19.5.3112 Here is my problem. About HALF the time I get a “there was an unexpected error” when trying to load as library. I quit Plex and restart, sometimes two or three times and then it’s fine. Here is my set up: I have an Nvidia Shield with a 5TB external HD plugged into it. I have moved Plex Server’s storage to the external HD (from within the app). My account has two servers, one on my laptop and of course the Shield. Until a couple of weeks ago everything worked perfectly. Then I damaged a disk or something and had to start over from scratch. This was about the same time the Shield Plex app was updated. It seems to me there should never be a problem loading the library as it’s hardwired into the Shield (which of course is hardwired into the TV). It’s VERY frustrating and I don’t know how to begin to figure out where the problem is… let alone how to fix it. (II VERY much don’t want to start from scratch again. I rated 2400 movies! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 15, 2020, 6:26am UTC](https://forums.plex.tv/t/recurring-error-message-when-loading-library/633966/2 "2020-12-15T06:26:20Z")
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