# Refresh Rate Changing - Nvidia Shield
**URL:** https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591
**Category:** General Discussions
**Created:** [February 24, 2016, 7:55pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591 "2016-02-24T19:55:54Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@steelman1991](https://forums.plex.tv/u/steelman1991)
#### Post date: [February 24, 2016, 7:55pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/1 "2016-02-24T19:55:54Z")
New update to Shield software (Marshmallow - I think?) seems to have broken adjust refresh rate for me. Anyone notice something similar. Start a file and it randomly becomes a stuttering mess, press ‘pause’ re-start and it locks to the refresh rate, but again randomly reverts to stuttering playback. Switching off ‘display refresh rate’ gives smooth playback, but at 60Hz.
Any help - can produce debug logs if required
Thanks
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [February 24, 2016, 9:09pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/2 "2016-02-24T21:09:36Z")
The Android team is aware of issues with refresh rate switching being enabled on the Shield. They are working on an fix but i do not have info on when exactly the next update will be but should be pretty soon.
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### Author:  [@steelman1991](https://forums.plex.tv/u/steelman1991)
#### Post date: [February 24, 2016, 9:12pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/3 "2016-02-24T21:12:16Z")
Thanks BigWheel much appreciated - was beginning to think I was losing my mind lol.
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### Author:  [@steelman1991](https://forums.plex.tv/u/steelman1991)
#### Post date: [March 4, 2016, 12:01pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/4 "2016-03-04T12:01:03Z")
Any further information on this - I see there have been 2 releases for Android, in the past few days - neither of which resolve this issue.
Is this still under investigation?
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 4, 2016, 9:15pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/5 "2016-03-04T21:15:03Z")
there was a fix in version [v4.22.0.534](https://forums.plex.tv/discussion/comment/1140272/#Comment_1140272)
if it is still happening to you please provide some logs so I can make a new report for the Android team
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### Author:  [@steelman1991](https://forums.plex.tv/u/steelman1991)
#### Post date: [March 26, 2016, 9:28pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/6 "2016-03-26T21:28:31Z")
Hi - sorry life took over and I wasn’t able to address this issue.
@BigWheel - what logs do you need me to produce as I am still getting the playback issues as described in the first post.
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### Author:  [@steelman1991](https://forums.plex.tv/u/steelman1991)
#### Post date: [March 28, 2016, 8:57am UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/7 "2016-03-28T08:57:07Z")
Bump - is nobody else seeing this? It really is making my lifetime plex pass purchase seem a waste of money, as my viewing from this app is literally unwatchable with the constant stuttering in this mode.
Would really appreciate some assistance.
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### Author:  [@MediaHorder](https://forums.plex.tv/u/MediaHorder)
#### Post date: [March 28, 2016, 11:39am UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/8 "2016-03-28T11:39:58Z")
> @steelman1991 said:
> Bump - is nobody else seeing this? It really is making my lifetime plex pass purchase seem a waste of money, as my viewing from this app is literally unwatchable with the constant stuttering in this mode.
>
> Would really appreciate some assistance.
Everyone else is seeing this. Check my thread ‘A plea to the Plex for Android TV Devs’ and the Nvidia SHIELD thread.
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### Author:  [@steelman1991](https://forums.plex.tv/u/steelman1991)
#### Post date: [March 28, 2016, 3:52pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/9 "2016-03-28T15:52:54Z")
Cheers dan - wasn’t aware of your ongoing thread’s will check them out. Would have been nice to have had some follow-up from the dev team, considering they had already asked for debug logs if the fix didn’t resolve the issue.
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### Author:  [@MediaHorder](https://forums.plex.tv/u/MediaHorder)
#### Post date: [March 28, 2016, 4:58pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/10 "2016-03-28T16:58:47Z")
> @steelman1991 said:
> Cheers dan - wasn’t aware of your ongoing thread’s will check them out. Would have been nice to have had some follow-up from the dev team, considering they had already asked for debug logs if the fix didn’t resolve the issue.
Yeah there’s some useful info in there. I agree. It would be nice to just hear they can reproduce the issue. The stutter is super frustrating.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 9:04pm UTC](https://forums.plex.tv/t/refresh-rate-changing-nvidia-shield/136591/11 "2020-01-07T21:04:46Z")