# Reinstall PMS ends in error

**URL:** <https://forums.plex.tv/t/reinstall-pms-ends-in-error/910599>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [March 29, 2025, 12:22am UTC](https://forums.plex.tv/t/reinstall-pms-ends-in-error/910599 "2025-03-29T00:22:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kameljoe21](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kameljoe21/32/346177_2.png) [@kameljoe21](https://forums.plex.tv/u/kameljoe21)\
**Post date:** [March 29, 2025, 12:22am UTC](https://forums.plex.tv/t/reinstall-pms-ends-in-error/910599/1 "2025-03-29T00:22:46Z")

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New information:  
I messed with bios and had it scan the drives for errors or something and my database drive came back, when I installed the server it came back as corrupt database. Plex Media Server Was unable to open its media database.  
My Plex database which was on a separate m.2 ssd failed.  
So I needed to install the server again to populate the database folders on my small OS drive.  
This failed with a basic error.

Since then I have uninstalled plex and removed all folders, cleaned temp folders and restarted computer several times and tried doing a brand new fresh install yet still end up with the same basic error. There is no information attached to the error.

I did not backup the database and even if I had done so it would have been too large to copy over to my os drive which is a 250gb drive, my database is/was 300gb plus.

While on plex i did click remove server. So that should not be a reason.  
I might try logging out on the web and see if that has any effect.

Yet the repeated install and removal of folders has done nothing.

I am at a loss of what to do.

Windows 11 home  
i3 10th gen  
32 gb ram  
250gb OS m.2 ssd drive  
58tb drive.  
one dead 1tb m.2 ssd that was my database

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [March 29, 2025, 1:06am UTC](https://forums.plex.tv/t/reinstall-pms-ends-in-error/910599/2 "2025-03-29T01:06:00Z")

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[https://support.plex.tv/articles/201941078-uninstall-plex-media-server/](https://support.plex.tv/articles/201941078-uninstall-plex-media-server/)

When uninstalling, be sure to remove the registry entries, in addition to the [Plex Data Folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) and application.

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**Author:** ![kameljoe21](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kameljoe21/32/346177_2.png) [@kameljoe21](https://forums.plex.tv/u/kameljoe21)\
**Post date:** [March 29, 2025, 1:41am UTC](https://forums.plex.tv/t/reinstall-pms-ends-in-error/910599/3 "2025-03-29T01:41:51Z")

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That was what I was thinking…

I ended up installing plex on another drive instead of the OS drive. Since i did that, is the registry the same or something else?

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [March 29, 2025, 2:50am UTC](https://forums.plex.tv/t/reinstall-pms-ends-in-error/910599/4 "2025-03-29T02:50:27Z")

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[[HowTo] An extended guide on how to move the Plex data folder on Windows ](https://forums.plex.tv/t/howto-an-extended-guide-on-how-to-move-the-plex-data-folder-on-windows/197060)

On Windows systems, the default location for the [Plex Data Folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) is the OS drive.

If you move it to a non-default location, you need to make some registry entries and change some other settings. See the support doc linked above.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 27, 2025, 2:50am UTC](https://forums.plex.tv/t/reinstall-pms-ends-in-error/910599/5 "2025-06-27T02:50:36Z")

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