# Remote Access - Black Screen
**URL:** https://forums.plex.tv/t/remote-access-black-screen/798402
**Category:** Remote Access
**Tags:** server-windows
**Created:** [June 25, 2022, 11:25am UTC](https://forums.plex.tv/t/remote-access-black-screen/798402 "2022-06-25T11:25:34Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@comfysofa](https://forums.plex.tv/u/comfysofa)
#### Post date: [June 25, 2022, 11:25am UTC](https://forums.plex.tv/t/remote-access-black-screen/798402/1 "2022-06-25T11:25:35Z")
Server Version#:476.1
Player Version#: LG Tv
As above - my brother has remote access to my library but a few months back it stopped working for him (hes on an older LG tv [65" OLED 3D set 2017] he gets a black screen) i can see my end it starting to play for about 10 seconds then bombs out. However my phone (Samsung 5g running over the mobile network is fine)
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [September 23, 2022, 11:26am UTC](https://forums.plex.tv/t/remote-access-black-screen/798402/2 "2022-09-23T11:26:06Z")
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