# Remote Access, Cannot connect outside home network

**URL:** <https://forums.plex.tv/t/remote-access-cannot-connect-outside-home-network/220005>\
**Category:** General Discussions\
**Created:** [January 2, 2018, 6:50pm UTC](https://forums.plex.tv/t/remote-access-cannot-connect-outside-home-network/220005 "2018-01-02T18:50:36Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Pwrbilt](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pwrbilt/32/20942_2.png) [@Pwrbilt](https://forums.plex.tv/u/Pwrbilt)\
**Post date:** [January 2, 2018, 6:50pm UTC](https://forums.plex.tv/t/remote-access-cannot-connect-outside-home-network/220005/1 "2018-01-02T18:50:36Z")

</div>

Hi All  
I have done something to my Plex Server running on a WD PR2100 server. I cannot get Remote Access running correctly. I have enabled Remote Access but “Not Available to Outside Network” stays in the red. I have tried to manually specify public port (32400) but this doesn’t help. I am running plex through the PR2100 server with my google router system. I am trying to get through the help pages but some of them are a little complicated for me especially when it comes to working with the router setup. Any ideas would be much appreciated. Thanks in advance Rob B.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:23am UTC](https://forums.plex.tv/t/remote-access-cannot-connect-outside-home-network/220005/2 "2020-01-08T00:23:19Z")

</div>