# Remote Access Disabling **URL:** \ **Category:** Remote Access\ **Tags:** server-windows\ **Created:** [August 19, 2019, 1:39am UTC](https://forums.plex.tv/t/remote-access-disabling/448616 "2019-08-19T01:39:10Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![jconti8190](https://avatars.discourse-cdn.com/v4/letter/j/e47c2d/32.png) [@jconti8190](https://forums.plex.tv/u/jconti8190)\ **Post date:** [August 19, 2019, 1:39am UTC](https://forums.plex.tv/t/remote-access-disabling/448616/1 "2019-08-19T01:39:10Z")
My remote server will not stay connected. When i reboot my router it will stay connected for about 30-60 minutes. If i hit retry to connect it stays connected for about 5 seconds. I’ve tied upnp and port forwarding. currently i have it as a manually routed port. I’ve tried searching for solutions but found nothing. i have my logs just not sure which ones i need to post. I also have the latest server downloaded. Any help is appreciated. Server Version#: 1.16.4.1469 Player Version#: ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [August 19, 2019, 1:59am UTC](https://forums.plex.tv/t/remote-access-disabling/448616/2 "2019-08-19T01:59:33Z")
Check [canyouseeme.org](http://canyouseeme.org) for success on your Port forwarding. ---
**Author:** ![jconti8190](https://avatars.discourse-cdn.com/v4/letter/j/e47c2d/32.png) [@jconti8190](https://forums.plex.tv/u/jconti8190)\ **Post date:** [August 19, 2019, 2:00am UTC](https://forums.plex.tv/t/remote-access-disabling/448616/3 "2019-08-19T02:00:36Z")
its open ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [August 19, 2019, 2:19am UTC](https://forums.plex.tv/t/remote-access-disabling/448616/4 "2019-08-19T02:19:55Z")
Next time it fails check maybe you have a twonky router… ---
**Author:** ![jconti8190](https://avatars.discourse-cdn.com/v4/letter/j/e47c2d/32.png) [@jconti8190](https://forums.plex.tv/u/jconti8190)\ **Post date:** [August 19, 2019, 2:22am UTC](https://forums.plex.tv/t/remote-access-disabling/448616/5 "2019-08-19T02:22:35Z")
router is brand new orbi. was having the same issues with my last router as well which was a nighthawk. i have full internet connection on it. works perfect on lan network. just the remote access keeps disabling ---
**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\ **Post date:** [August 19, 2019, 5:19am UTC](https://forums.plex.tv/t/remote-access-disabling/448616/6 "2019-08-19T05:19:58Z")
Look at what I posted here > [@Remote Access Disconnecting after 4 seconds](https://forums.plex.tv/t/remote-access-disconnecting-after-4-seconds/402173/39): > > his happened to me yesteday when I swapped out a UBEE modem for an ARIS version. Had to go into the port forwarding area and put in 32400. WAn - default inbound port 32400-32400 Type BOTH (udp or tcp) Private IP address (put in the ip for your PLEX server) Private port 32400 -32400 that ended up working. I really wish router manufacturers would make all of their interfaces look the same. ---
**Author:** ![jconti8190](https://avatars.discourse-cdn.com/v4/letter/j/e47c2d/32.png) [@jconti8190](https://forums.plex.tv/u/jconti8190)\ **Post date:** [August 19, 2019, 12:24pm UTC](https://forums.plex.tv/t/remote-access-disabling/448616/7 "2019-08-19T12:24:37Z")
Unfortunately this didn’t work either ---
**Author:** ![elhedodi](https://avatars.discourse-cdn.com/v4/letter/e/e19adc/32.png) [@elhedodi](https://forums.plex.tv/u/elhedodi)\ **Post date:** [August 21, 2019, 2:11pm UTC](https://forums.plex.tv/t/remote-access-disabling/448616/8 "2019-08-21T14:11:02Z")
please have same problem with amplifi router … its connect for few second and disconnect again . i did everything … port forward … enable UPNP … nothing working … i am using mycloud home server ---
**Author:** ![kaostheory360](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kaostheory360/32/137295_2.png) [@kaostheory360](https://forums.plex.tv/u/kaostheory360)\ **Post date:** [August 21, 2019, 2:43pm UTC](https://forums.plex.tv/t/remote-access-disabling/448616/9 "2019-08-21T14:43:21Z")
On my Nighthawk I have the firewall disabled. Have never used that function anyway, but that could be it. it also could be Windows built in firewall blocking that too. You could setup your PMS on the DMZ (in router). That would def tell you if it’s a port issue if it does work on DMZ. Setup your PMS with a static IP and then add to DMZ. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 17, 2019, 1:39am UTC](https://forums.plex.tv/t/remote-access-disabling/448616/10 "2019-11-17T01:39:12Z")
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