# Remote access fail

**URL:** <https://forums.plex.tv/t/remote-access-fail/856239>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [October 10, 2023, 10:38am UTC](https://forums.plex.tv/t/remote-access-fail/856239 "2023-10-10T10:38:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ianvheim](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ianvheim/32/136994_2.png) [@ianvheim](https://forums.plex.tv/u/ianvheim)\
**Post date:** [October 10, 2023, 10:38am UTC](https://forums.plex.tv/t/remote-access-fail/856239/1 "2023-10-10T10:38:48Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Remote access fail

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2024, 10:38am UTC](https://forums.plex.tv/t/remote-access-fail/856239/2 "2024-01-08T10:38:50Z")

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