# Remote Access failure **URL:** \ **Category:** General Discussions\ **Created:** [November 18, 2018, 11:31pm UTC](https://forums.plex.tv/t/remote-access-failure/334042 "2018-11-18T23:31:27Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![jmpacheco78](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@jmpacheco78](https://forums.plex.tv/u/jmpacheco78)\ **Post date:** [November 18, 2018, 11:31pm UTC](https://forums.plex.tv/t/remote-access-failure/334042/1 "2018-11-18T23:31:27Z")
I am having issues configuring my Plex server to be accessed outside my network. I have tried following the guides and videos on youtube, but no luck. Is there a simpler way of what to enter in? I am using 2 routers (ISP along with bridged router). I’ve spent hours trying to figure this out but cant get this to work… help? Thanks! ---
**Author:** ![spikemixture](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/spikemixture/32/7233_2.png) [@spikemixture](https://forums.plex.tv/u/spikemixture)\ **Post date:** [November 19, 2018, 7:34am UTC](https://forums.plex.tv/t/remote-access-failure/334042/3 "2018-11-19T07:34:31Z")
I assume others have got this to work. But for me after months of trying a shipload of combinations I gave up. I now have a static IP address supplied by my ISP ( as a cost) and all works just fine!. ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [November 22, 2018, 5:55pm UTC](https://forums.plex.tv/t/remote-access-failure/334042/4 "2018-11-22T17:55:00Z")
The new beta released this week Plex Media Server 1.14.0.5468 addresses two bugs that impacted remote access See Release Notice > [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/239): > > Plex Media Server 1.14.0.5468 is now available to Plex Pass users in the Beta update channel. Additional changes after above release notes: FIXES: (Transcoder) Resolved a rare deadlock (#9332) Automatic port mapping could fail with some older routers (#9335) Fix for Server Unreachable and Remote Access issues (#9228) - Automatic port mapping could fail with some older routers (#9335) - Fix for Server Unreachable and Remote Access issues (#9228) ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [November 22, 2018, 11:56pm UTC](https://forums.plex.tv/t/remote-access-failure/334042/5 "2018-11-22T23:56:01Z")