# Remote Access Goes Away Intermittently **URL:** \ **Category:** General Discussions\ **Created:** [September 20, 2021, 1:46am UTC](https://forums.plex.tv/t/remote-access-goes-away-intermittently/744591 "2021-09-20T01:46:56Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Signal\_9](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@Signal\_9](https://forums.plex.tv/u/Signal_9)\ **Post date:** [September 20, 2021, 1:46am UTC](https://forums.plex.tv/t/remote-access-goes-away-intermittently/744591/1 "2021-09-20T01:46:56Z")
Re : How to Maintain Uninterrupted Remote Access … Remote Access stopped cold for me without notice on Friday… Kick-starting would last for seconds before it go right back inaccessible … Its Sunday Evening and since Noon today I have been battling to keep Remote Access “Fully Accessible Outside My Network” However … at any interval from as little as 15min to Over three hours it maintains Full Access… I am running the latest version “1.24.2.4973” as of today’s date Sunday Sept 19th 2021 … on Linux Mint platform … Remote Access had been working fine for several months prior to Friday … I realized I was running an older version “1.18 – something” and so decided to update to the latest version … Right Now … since the version upgrade … its better than on Friday … But no where as Good as it was prior to Friday … I have had a half dozen occasions in the last 12 hours to have to manually (click the Retry button) kick start it … So right now … I am not trusting remote access will remain fully accessible for any lengthy time period before I have to manually Kick It again by clicking the “Retry” button … Any Ideas//Suggestions … Thanks … ---
**Author:** ![Signal\_9](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@Signal\_9](https://forums.plex.tv/u/Signal_9)\ **Post date:** [September 24, 2021, 11:00am UTC](https://forums.plex.tv/t/remote-access-goes-away-intermittently/744591/2 "2021-09-24T11:00:27Z")
Solved … Placing Plex Server behind a personal router where the personal router is a device on the home network serviced by the ISP router creates a configuration nightmare … “Whack-a-Mole” … There is no one size fits all solution. Best is put Plex directly on the Home Network … ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 23, 2021, 11:01am UTC](https://forums.plex.tv/t/remote-access-goes-away-intermittently/744591/3 "2021-12-23T11:01:19Z")
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