I have enabled Remote Access while signed in to my Plex Premium account. After about an hour, with no apparent changes, it shows red and says Remote Access not available. I have to sign out and sign back in for it to re-engage, but it only lasts for a short period of time. I have checked my modem settings and have tried manually port forwarding to no avail. I think I need to go back to square 1, can anyone help me with this?
Port Forwarding will solve a ton of issues. Things to note:
- Make sure your PMS has a static IP, whether assigned on the unit, or through the router
- Double, and triple check the settings you made in both Plex and on the router itself to make sure the settings match
- Be patient. Sometimes it can take a few minutes and possibly rebooting both PMS and the router for the connection to solidify. I remember when I replaced my router almost pulling my hair out when it just magically connected after several minutes. I was boggled. It’s been rock solid ever since.
I did as you suggested, AmazingRando24 and so far, it seems to be working. It does appear that the Remote Access seems to turn-off while the PC sleeps or goes into screensaver mode, but then comes back almost instantly. Not sure why this is, but anyway…Thanks for the help!
I recommend to do this on all Windows computers which are used either as Plex Server or Plex clients.
It might help with the remaining issue: