# Remote Access Issue

**URL:** <https://forums.plex.tv/t/remote-access-issue/871104>\
**Category:** Remote Access\
**Tags:** server-windows\
**Created:** [March 3, 2024, 9:51am UTC](https://forums.plex.tv/t/remote-access-issue/871104 "2024-03-03T09:51:40Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 4, 2024, 10:10am UTC](https://forums.plex.tv/t/remote-access-issue/871104/5 "2024-03-04T10:10:34Z")

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> [@How to enable remote access / port forwarding](https://forums.plex.tv/t/how-to-enable-remote-access-port-forwarding/776753/2):
>
> Ask your ISP whether your connection suffers from [Carrier-Grade NAT](https://en.wikipedia.org/wiki/Carrier-grade_NAT) And if so, if there is a way to change that. Some ISPs will perform this change without extra fee, some will want extra money to do it. (and the really evil ones will tell you that this is only possible when you rent a “fixed IP” for a hefty surcharge) P.S.: And lose the UDP protocol in your port forwarding.

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